Posts Tagged: social commerce

0 Permanent link to Got questions for the Social & Mobile Commerce Panel at #eBayOL? Let me know. Got questions for the Social & Mobile Commerce Panel at #eBayOL? Let me know.

FEATURED POSTRichard Brewer-Hay / Tuesday, May 22nd, 2012

Got questions for the Social & Mobile Commerce Panel at #eBayOL? Let me know.

All,
I’m getting ready to head to Denver for the 7th eBay: On Location. I’ll be moderating a panel to end the educational day on Friday and I’m looking for questions to ask the panelists. Feel free to tweet them to me @ebayinkblog or leave them in the comments section below.

Social & Mobile Commerce Panel
eBay: On Location – Denver
Friday, May 25, 2012
3:45 – 5:00 pm

Speakers:
• Peggy MacDonald, Product Manager, eBay Mobile
• Martin Herbst, Director of Global Merchant Experience, PayPal Here
• Garry Wiseman, Sr. Director of Social Commerce Product Management
• Richard Brewer-Hay, Sr. Manager of Social Media, eBay Inc.

Panel Overview:
Listen in as experts in the social and mobile commerce world discuss their visions on where these powerful platforms are headed, share trends, and discuss new innovations on the horizon.

Check out the full list of speakers at eBay: On Location.

Check out the full list of sessions at eBay: On Location.

Cheers!
RBH
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0 Permanent link to eBay Ink Weekly Roundup – May 18 #InkRoundup eBay Ink Weekly Roundup – May 18 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, May 18th, 2012

eBay Ink Weekly Roundup – May 18 #InkRoundup

eBay UK Says Retail on Cusp of Third Wave of Tech Revolution
eBay UK commissioned research by retail firm Conlumino shows that the retail industry is “on the cusp of a third wave of technological revolution.” After online and mobile, a new wave of shopping technologies will again present opportunities and challenges for the retail industry. The new buzzword will soon be TV-commerce, as research suggests that one in four people in the UK will regularly use an interactive TV to shop by the end of 2014. [via TechRadar]

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Further News
+ Facebook gains in public debut after record $16 billion IPO.
+ Starbucks brews loyalty with mobile payments‎.
+ Is Pinterest the next billion dollar company?

Looking Back on eBay Ink
May 23, 2011: Cheers to all small businesses out there! I just wanted to reiterate how grateful I am to the eBay Ink Social Media Sellers who contributed articles last week to celebrate National Small Business Week. The response I’ve received from folks has been really positive and I plan on making it more of a recurring feature on the blog moving forward. I’ve already received interest from additional social media sellers who’d like to contribute articles for the blog so, if you’re interested in either becoming a certified eBay Ink Social Media Seller or just have a cool story to share with readers, please feel free to email us.

eBay Ink Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – May 11 #InkRoundup eBay Ink Weekly Roundup – May 11 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, May 11th, 2012

eBay Ink Weekly Roundup – May 11 #InkRoundup

eBay Plans Second Development Center in India
eBay Inc. unveiled plans for a new facility in the southern Indian city of Bangalore, where it’s expected 1,000 engineers will be employed in three years to develop software for online marketplace and payment platform divisions. The proposed facility is the second software development center in India for eBay – the first, in the city of Chennai, employs some 2,200 people. eBay also runs its online retail operations in the country through a local unit. [via Computer World]

eBay On Location Around Corner
A quick reminder for those looking to join us in Denver May 24-25, 2012 for eBay OnLocation. Register now for your chance to find out what works best from eBay experts, business gurus and your fellow eBay sellers.

Further News
+ Will your Klout score get you hired?
+ Infographic showing five things we’ve learned about social sites, Pinterest and Facebook.
+ How to use social media for powerselling
+ Is the online shopping checkout harming or helping you?

Looking Back on eBay Ink
May 11, 2011: From The PayPal Blog: “PayPal leads, others follow”. You may have heard that Visa announced plans to launch a digital wallet in the US and Canada later this year. As the lines between online and offline commerce continue to blur, this is yet another sign that the payment industry’s model for success in our new digital world is looking more and more like PayPal’s.
While other companies are following PayPal’s business model, we’re already light years ahead. More than 98 million people around the world have already trusted us with their digital wallets. PayPal was built 12 years ago, because traditional payment methods weren’t designed for the digital world. We’ve offered mobile payments since 2006 and expect to do more than $2 billion in mobile this year. We’ve offered micropayments since 2005 and launched our solution for digital goods last year. We plan to be at retail point of sale by the end of this year. You can read the full blog post: PayPal leads, others follow.

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – May 4 #InkRoundup eBay Ink Weekly Roundup – May 4 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, May 4th, 2012

eBay Ink Weekly Roundup – May 4 #InkRoundup

Available Now: eBay App Update for iPad
It’s a big leap from the previous version, in that it’s a complete design overhaul, but the updated eBay for iPad app introduces a number of new features, most of which were suggested by users. The main attraction in the new and improved app may be the Retina-optimized graphics, but it may also be the app’s snazzy home screen. The home screen gathers Buying, Watching, and Selling activities in one easily accessible place, along with handy links to deals and specific categories. The app is also easily customizable, by using the “wiggle” mode users can delete unwanted items and add desired ones. The app is not just for buyers either, sellers can quickly research sale trends, list items, and make sales from virtually anywhere in the world. [via eBay Ink]

Further News
+ Are men online shopping more than women?
+ 39 million Americans purchased over their mobile devices last year.
+ Mobile isn’t just changing how we shop, it’s changing who is shopping

Posts From the Week
+ eBay unveils all new iPad App 2.0; 5 minutes with eBay Mobile VP, Steve Yankovich
+ eBay Technology Center of Excellence Coming to the Big Apple #ebaynews

Looking Back on eBay Ink
May 2, 2011: eBay has acquired MissionFish – the innovative technology and team that powers the eBay Giving Works program – from the Points of Light Institute. Since 2003, MissionFish has provided eBay with the back-end tech to power the eBay Giving Works program in the US (they’ve powered eBay for Charity – the same program in the UK – since 2005). I’ve written about them many times here on Ink and in the more than 8 years they’ve been an eBay partner, they’ve helped raise nearly a quarter of a billion dollars for the nonprofit sector by connecting consumers with nonprofit causes.

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – April 20 #InkRoundup eBay Ink Weekly Roundup – April 20 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, April 20th, 2012

eBay Ink Weekly Roundup – April 20 #InkRoundup

eBay Q1 Earnings
On Wednesday, eBay Inc reported quarterly sales and profit grew more than expected and raised its 2012 forecasts, citing growth in the e-commerce company’s Marketplaces and PayPal businesses. ebay’s stock rose 6.9 percent to $38.35 in extended trading, after hitting $38.83 – the highest level since late 2007. During the first quarter, eBay’s online marketplaces added more active users, while transactions through mobile devices jumped and sales of fashion, auto parts and accessories were strong. PayPal also experienced significant growth as more merchants added the payment option to their websites, particularly their mobile sites. eBay’s online marketplace added 2 million active users during the first quarter, the most in three years, as eBay CEO John Donahoe noted [via eBay Ink]

Further News
+ Tips to closing the deal on abandoned online shopping carts.
+ Mobile commerce offers consumers significant convenience over e-commerce.
+ A study shows, the iPad is driving American mobile commerce.

Posts From the Week
+ The World’s Fastest Car Show has been Nominated for a 2012 Webby Award… Please vote!
+ Social Resources for eBay Sellers: Pinterest and Facebook Timeline
+ Planned PayPal Site Outage for April 19
+ eBay Inc. Reports Strong Q1 2012 Results; Increases full-year guidance for 2012
+ eBay Earnings Twitter Recap via Storify; John Donahoe on CNBC

Looking Back on eBay Ink
April 20, 2011: eBay launches “Every Mom’s a Hero!” campaign and social media contest. Now here’s a promotion I can get behind… In addition to featuring products for Mum and special Mother’s Day Daily Deals, eBay is launching an integrated social media contest for customers and employees today called “Every Mom’s a Hero.” Utilizing Twitter and Facebook, eBay will feature stories and sentiments about special mothers shared through those channels. Facebook contest winners will be announced on May 10th and participants will be asked to post a photo of their mom “hero” along with a short story on eBay’s Facebook page about why this mom is so special. Happy Mother’s Day to all the Mums (and Moms) out there and I wish all of them could win these cool prizes! Good luck!

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – March 23 #InkRoundup eBay Ink Weekly Roundup – March 23 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, March 23rd, 2012

eBay Ink Weekly Roundup – March 23 #InkRoundup

eBay to Sell Rent.com Website To Primedia‎
eBay is selling off one of its properties as the online retailer continues to focus on building its mobile commerce platform. Primedia, a renter resource for apartment and rental home information and listings, is buying Rent.com. eBay Inc. has entered into an agreement to divest Rent.com because it had limited synergies with our core businesses as we’re focusing on enabling commerce for buyers and sellers globally through platforms and technology. [via eBay Ink]

Further News
+ New Yorkers can now shop for Lancôme and Yves Saint Laurent beauty products while riding in cabs.
+ E-commerce sites are facilitating social sharing among their users through buttons and plugins.
+ Some of the biggest brands on the Web are opening shops offline.

Posts From the Week
+ PRIMEDIA to Acquire Rent.com from eBay Inc.
+ [VIDEO] Recap of eBay Inc. at Mobile World Congress 2012

Looking Back on eBay Ink
eBay’s Raji Arasu Named a “Woman of Influence” for 2011. Raji Arasu, Vice President of Technology for eBay, has been named to the prestigious Silicon Valley/San Jose Business Journal 2011 Women of Influence list. Nominated by her peers, and recognized by the publication’s Women of Influence committee, Raji will receive the award at a formal awards’ dinner on April 14. She will also be included in a special publication honoring notable women in Silicon Valley. I was lucky enough to sit down with the 10-year eBay veteran to chat about her time at eBay, the award itself and the challenges and opportunities she sees facing women in technology today.

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – March 15 #InkRoundup eBay Ink Weekly Roundup – March 15 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, March 16th, 2012

eBay Ink Weekly Roundup – March 15 #InkRoundup

eBay News From SXSW
“See it on TV. Buy it on eBay” is eBay’s introduction into the world of monetizing a second screen. The “second screen” experience for the entertainment industry has been a big theme of SXSW 2012. eBay launched an iPad app (available only in the US for now), that enables people to watch their favorite TV show and simultaneously research and purchase items that appear in the show. By partnering with TV networks and doing the groundwork with stylists on the shows, eBay is providing a window into a whole new ecosystem of product placement and fan engagement. [via eBay Ink Blog]

PayPal News from SXSW
Digital payments are hitting in a big way at SXSW Interactive. PayPal VP for global product and experience, Sam Shrauger, took the wraps off a brand new digital wallet. Touted as a “smart wallet” that lives in the cloud, the service lets you move your money exactly the way you want it to. Shrauger says it’s a departure from the concept of a mobile wallet — or simply transferring your physical wallet to your smartphone or tablet — which doesn’t solve any of our current virtual payment problems. PayPal’s service is a real digital wallet. [via eBay Ink]

Further News
+ A list of the hottest apps and start-ups at SXSW
+ Start-ups at SXSW trying to disrupt the economy.
+ Should social-media startups be responsible for their time-sucking tendencies, an SXSW panel asks?

Posts From the Week
+ Introducing PayPal Here: The Future of Commerce for Small Business
+ Social Commerce: Over 1 Million Vehicles Registered with eBay Motors “My Vehicles” program
+ PayPal unveils new Digital Wallet at SXSW 2012
+ eBay unveils standalone “Watch with eBay” app for iPad at SXSW
+ eBay Inc. at SXSW: An Overview

Looking Back on eBay Ink
March 18, 2011: Backstage with Chromeo at RedLaser’s SXSW Kick-off party. I’ve been in Austin for 6 days now meeting with partners, colleagues, peers, mentors, customers and all-around great people. The information overload is high to be sure. I’ve attended press conferences, parties, meetings, presentations and demos every day since I got here and I’m in the process of compiling everything I’ve learned into some blog posts to share with you all. First up, however, I wanted to share some images and cool insights into one of my favorite bands at the moment – Chromeo. They headlined the RedLaser party on Sunday night at SXSW and before they took the stage, the eBay Mobile team and I joined the band backstage to talk music, eBay and feedback scores. It turns out that they’re big fans of eBay too. Patrick Gemayel (aka P-Thugg) is the man behind their eBay account and according to him he has a feedback score of 247 at 100% positive. What’s even more impressive is that he revealed to us that every piece of equipment in their recording studio was purchased on eBay. Essentially, two of my favorite albums were recorded – thanks in some small part – to my employer. Pretty neat. They took the stage in style and rocked the night away for all in attendance. I managed to get a front row spot to snap this pic during their opening song…

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to Social Commerce: Over 1 Million Vehicles Registered with eBay Motors “My Vehicles” program #ebaynews: More than 1 Million Vehicles Registered with @eBayMotors "My Vehicles" program

FEATURED POSTRichard Brewer-Hay / Wednesday, March 14th, 2012

Social Commerce: Over 1 Million Vehicles Registered with eBay Motors “My Vehicles” program

The eBay Motors’ My Vehicles experience has been accessed More Than 1 Million times by users who have “parked” a total of 1,370,000 cars, trucks and motorcycles in their personalized, virtual “garage.” With My Vehicles, owners can upload and share information about the vehicles they own or the vehicles they dream of owning with members of their social networks.

It’s the social aspect of the program that I really like. You can upload photos of your vehicles to share with others, and there is Facebook and Twitter integration for more sharing options (using the #MyVehicles hashtag).

My Vehicles also lets owners tailor their shopping experience to get parts and accessories that match the specific vehicles they own.

Here are some more stats:
** Nearly 250,000 users have parked two or more vehicles in their garage
** Chevy is the most saved make on My Vehicles (more than 236,600 saved)
** Ford, Dodge, Toyota and Honda round out the top 5 respectively
** The Ford F-150 is the most saved model on My Vehicles (more than 42,200 saved)
** The Ford Mustang, Honda Civic, Chevrolet Silverado 1500, and Dodge Ram 1500 complete the top 5 respectively
** 2004 is the most saved vehicle model year on My Vehicles (more than 76,700 saved)
** 2005, 2003, 2006 and 2001 round out the top 5 respectively, in line with recent R.L. Polk report indicating Americans are driving their current vehicles for longer periods of time.

NOTE: Anyone who registers a vehicle on My Vehicles before Midnight PST, on Thursday, March 15 is also eligible to win a new 2012 Dodge Challenger R/T.

Cheers,
RBH

Related Reads:
Mashable: eBay Virtual Garage Pimps a Million Rides
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0 Permanent link to eBay Ink Weekly Roundup – March 9 #InkRoundup eBay Ink Weekly Roundup – March 9 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, March 9th, 2012

eBay Ink Weekly Roundup – March 9 #InkRoundup

eBay Promotes Tablet Trade-in
eBay announced a promotion in which customers can lock-in top-dollar values for tablet trade-ins, including up to $475 for the iPad 2. The promotion is part of its trade-in program called eBay Instant Sale. Customers can lock-in their trade-in offer through March 10, and eBay Instant Sale will allow them to wait until March 20 to ship their tablet for trade, giving them time to purchase and receive the new iPad, which becomes available on March 16. Since launching in October 2010, more than 640,000 tablet trade-in offers have been generated through eBay Instant Sale. [via eBay Ink]

Further News
+ 10 traits of a social shopper. What kind of social shopper are you?
+ INFOGRAPHIC: Mobile commerce on the rise.
+ How gas prices are encouraging online shopping.

Posts From the Week
+ Congratulations to eBay’s Tod Cohen! The SJSV Chamber of Commerce 2012 Business Advocate of the Year
+ The new iPad is coming; Get up to $475 for your old one with eBay Instant Sale
+ BREAKING: StubHub Acquires Peekspy

Looking Back on eBay Ink
March 10, 2011: eBay Instant Sale Offers for iPad Gen 1 Are Up Almost 800%. eBay Instant Sale has seen more than 22,000 offers on first generation iPads since Apple’s announcement of iPad 2 last Wednesday. This represents a 796% increase compared with the previous week. Since eBay launched Instant Sale in October 2010, roughly 38,000 iPad offers have been made in total compared to only 1,600 offers made for other tablets. I’ve been deliberating all week about selling my iPad using eBay Instant Sale and standing in line in Austin, TX for the new one at the temporary Apple store being built especially for SXSW. We’ll see how long that line is before totally committing.

eBay InkWeekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – March 2 #InkRoundup eBay Ink Weekly Roundup – March 2 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, March 2nd, 2012

eBay Ink Weekly Roundup – March 2 #InkRoundup

eBay and PayPal at Mobile World Congress
During his keynote speech at Mobile World Congress 2012, eBay president and CEO John Donahoe talked mobile commerce. Consumers look to digital services to purchase goods, compare prices, determine product availability and read reviews, Donahoe said. “Mobile devices are blurring the boundary between what used to be called e-commerce and retail. Mobile devices are making that boundary redundant.” eBay is on pace to reach $8 billion in mobile gross merchandise volume in 2012, up from $5 billion in 2011. [via CNBC]

Further News
+ Websites racing to be the “Facebook” of style.
+ Apple’s iPad 3 announcement electrifies eCommerce community
+ INFOGRAPHIC: The state of social commerce

Posts From the Week
+ UPDATED: [VIDEO] eBay Ink Behind the Scenes: Sellers discuss the eBay Seller Update: Spring 2012
+ eBay Inc. CEO John Donahoe keynotes Mobile World Congress 2012; video interview with the Wall Street Journal
+ eBay Seller Update: Spring 2012
+ [VIDEO] eBay Ink Behind the Scenes: Learn more about the eBay Seller Update: Spring 2012
+ eBay and PayPal announce new partnerships at Mobile World Congress

Looking Back on eBay Ink
March 8, 2011: On the 100th Anniversary of International Women’s Day, @WorldofGood_com wants to know who inspires you? The folks over at WorldofGood.com are celebrating the International Women’s Day Centenary by highlighting women that inspire them. They’re asking for your inspiration too. From the WorldofGood post:

What woman in your life – mother, teacher, role model, friend – inspires you, and why? Through midnight PT on Tuesday, March 8, share your thoughts with us in the comments [click here to leave a comment] The author of our favorite entry will receive a handwoven and embroidered wool bucket bag, made by Jenny Krauss, an organization of women artisans in Peru. (P.S. – We’ll ask our winner for a photo of themselves and/or the woman that inspires her (or him!) so we can feature your entry on our homepage.)

To be honest, I have a lot of women that have inspired me over the years. From my Mum, to my wife, to my friend Libby Reder – co-founder of the eBay Green Team back in the day – so it will be difficult to single out just one. However, I’m going to take the time to honor that one person over on the WorldofGood.com site and I encourage you to do the same.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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