All,
I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today’s Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader’s minds and posed them to Dinesh (I realize you’ll have a ton more… and I’m happy to ask those too). What follows is a 7-part, comprehensive sit-down discussion with Dinesh in the lobby of the Community building at San Jose HQ. I’ve embedded the questions right into the videos. (More …)
Posts Tagged: sellers
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11 Permanent link to VIDEO Interview with Dinesh Lathi about eBay Seller Release VIDEO Interview with Dinesh Lathi about eBay Seller Release
FEATURED POSTRichard Brewer-Hay / Tuesday, January 26th, 2010
VIDEO Interview with Dinesh Lathi about eBay Seller Release
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54 Permanent link to eBay “Seller Release” Announces Fee Changes, Stores Subscription Packages & Buyer Protection eBay “Seller Release” Announces Fee Changes, Stores Subscription Packages & Buyer Protection
FEATURED POSTRichard Brewer-Hay / Tuesday, January 26th, 2010
eBay “Seller Release” Announces Fee Changes, Stores Subscription Packages & Buyer Protection
eBay announced some significant changes to the selling and buying experience in the US marketplace today. Beginning March 30, sellers across the board will be able to experience lower up-front cost (in some instances zero up-front cost) when listing items on ebay.com.Here’s a look at what’s new for sellers and buyers:
New standard rates …
For sellers who list items occasionally, new “eBay Everyday” rates are available. Auction-style listings with a start price of 99 cents or less will be free (with no insertion fees for up to 100 listings per month). When an item sells, the seller will pay a flat final value fee of 9% of the sale price — and never more than $50. If an item doesn’t sell, the seller pays nothing. (More …) -
0 Permanent link to To Date: Over $5.5 Million in relief for Haiti through eBay & PayPal To Date: Over $5.5 Million in relief for Haiti through eBay & PayPal
FEATURED POSTRichard Brewer-Hay / Monday, January 25th, 2010
To Date: Over $5.5 Million in relief for Haiti through eBay & PayPal
Every time I think I’ve seen it all, the power of the individual, coming together with their fellow man/woman, comes face-to-face with my expectations and blows them out of the water. I received a very brief but powerful email overnight that contained two statistics I wanted to share with all of you.eBay
A reminder that you can buy, sell and/or donate items via a dedicated landing page on eBay.com, with proceeds going to Save the Children, The American Red Cross, and other nonprofits involved in the relief effort. The eBay Community (over 326,000 donors) has now raised over $1 Million as of Midnight EST last night across the US & UK sites. (More …) -
FEATURED POSTRichard Brewer-Hay / Thursday, January 21st, 2010
My Favorite eCommerce Podcasts
For those of you who don’t know, my previous “job” (I put the term in quotes because neither feel like your typical job) was acting as a kind of A&R agent for independent producers on a network called Mevio (then called PodShow). As a result, I still find myself following the hundreds of shows of people that have become friends and like to refresh my podcast lineup every other week with 10 rotating shows. However, there are 10 shows that never get taken out of rotation. They consist of a small number of sports, film and BBC shows and four eCommerce related shows. I thought it would be nice to share those four shows with folks here on Ink. (More …) -
FEATURED POSTRichard Brewer-Hay / Wednesday, January 20th, 2010
eBay Inc Reports Q4 2009 Earnings
eBay Inc. announced earnings for Q4 and full year ended December 31, 2009. Fourth-quarter revenue was $2.4 billion, up 16% from the same period last year. This includes the $112 million in revenue from Skype during the period that we still fully owned it. The year-over-year increase was attributed primarily to “excellent growth in PayPal and StubHub and improvement in growth rates in the core eBay business, as well as the positive impact from foreign currency movements.” (More …) -
FEATURED POSTRichard Brewer-Hay / Tuesday, January 19th, 2010
FDA Consumer Alert regarding Alli
The following was posted to the eBay Announcement Board earlier this afternoon. I wanted to share with Ink readers. Will share more as I get it.
Cheers,
RBHThe Food and Drug Administration (FDA) has issued a consumer alert about Alli, a weight loss drug currently found on multiple websites and search engines. eBay works closely with the FDA and other agencies to keep our site and our users safe. As a precaution for our users, eBay wants all sellers and buyers of Alli to be aware of the FDA’s recent alert. To ensure your safety, eBay recommends you review this information prior to making a purchase of any Alli product from any source. Also, we encourage you to review our policy page concerning the sale of Food and Healthcare items.
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5 Permanent link to eBay Improves on Top 20 NRF Ranking for Customer Service in 2009 eBay Improves on Top 20 NRF Ranking for Customer Service in 2009
FEATURED POSTRichard Brewer-Hay / Tuesday, January 19th, 2010
eBay Improves on Top 20 NRF Ranking for Customer Service in 2009
According to the fifth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #12 overall for customer service in 2009 (up 2 from #14 in 2008).The NRF Foundation/American Express 2009 Customer Service survey was designed to gauge consumer attitudes toward retailers’ customer service and to provide a listing of the top customer service retailers. The survey, which polled 8,600 consumers, was conducted by consumer marketing intelligence firm BIGresearch in September 2009 The consumer poll has a margin of error of plus or minus 1.0 percent.
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FEATURED POSTRichard Brewer-Hay / Monday, December 28th, 2009
Holiday Shopping Goes Mobile
eBay indicated in a press release earlier today that the number of items bought via eBay mobile apps were triple last year’s holiday volume and that eBay buyers and sellers are generating more than half a billion dollars of transactions via mobile in 2009.Nearly 6 million people have eBay on their iPhone and eBay receives three-quarters of a million unique visits a day via mobile apps. (More …)
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1 Permanent link to eBay Community Gives Record $50 Million to non-profits in 2009 eBay Community Gives Record $50 Million to non-profits in 2009
FEATURED POSTRichard Brewer-Hay / Monday, December 21st, 2009
eBay Community Gives Record $50 Million to non-profits in 2009
People never cease to amaze me. At a time that sees everyone tightening their budgets and thinner in the wallet, eBay buyers and sellers raised a record $50 million for U.S. and U.K. non-profit organizations in 2009 – a 17% jump since last year. Users have contributed an amazing $162 million to their favorite causes through eBay Giving Works since 2003.Every little bit helps
While funds raised by nonprofits are at an all-time low, this year’s eBay Giving Works figures were released during a year of significant growth for online fundraising. Online giving is growing at 44% per year, seven times faster than offline giving growth. Online giving has enabled charities to leverage the power of the individual through smaller, more modest donations. (More …)
