Posts Tagged: mobile commerce

1 Permanent link to eBay Ink Weekly Roundup – February 17 #InkRoundup eBay Ink Weekly Roundup – February 17 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, February 17th, 2012

eBay Ink Weekly Roundup – February 17 #InkRoundup

eBay Buyers, Sellers Give Record $63 Million To Charity In 2011
eBay enabled its users to give a record $63 million, or $120 a minute to charitable causes last year. The PayPal division also processed $3 billion in transactions for more than 200,000 nonprofits. eBay launched the celebrity page in early November, which recently included a $10,200 sale of Miami Marlins shortstop Jose Reyes’ dreadlocks to benefit the Make-A-Wish Foundation of Southern Florida. To learn more about eBay’s philanthropic reach, check out the Giving Works page. [via eBay Ink]

Further News
+ Check out the most popular products bought online in 2012.
+ Infographic: What Drives Mobile Commerce?
+ Pinterest may be changing the social commerce game, but why?

Posts From the Week
+ eBay Ink to host second eBay Chat on 2/16 at 4pm PST with Goodwill International
+ INVITATION: Crisis Communications in the age of social media
+ eBay enables record amount of socially conscious commerce in 2011

Looking Back on eBay Ink
February 16, 2011: eBay has taken the number one spot in a new ranking of the the top social media brands, carried out by Yomego. A number of factors were involved in tabulating the list but from what I can tell it was primarily based on overall reach and satisfaction in determining where companies landed in the Top 50.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – February 3 #InkRoundup eBay Ink Weekly Roundup – February 3 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, February 3rd, 2012

eBay Ink Weekly Roundup – February 3 #InkRoundup

eBay’s CEO John Donahoe Talks with Mashable’s Pete Cashmore
John Donahoe and Pete Cashmore sit down and talk about the future of e-commerce and mobile commerce at the World Economic Forum in Davos, Switzerland. In 2012, Donahoe expects to see even more people making mobile payments and buying things online on their mobile phones. He also stated that eBay’s mobile app now boasts 65 million users that did $5 billion in business in 2011. [via eBay Ink]

Further News
+ Learn the six pillars of social commerce.
+ Mobile phones becoming go-to shopping tools in stores
+ Social media is predicted to be MVP of Super Bowl.
+ Many developers rushing to mobile first, but don’t forget about the web.

Posts From the Week
+ VIDEO: John Donahoe, sits down with Mashable’s Pete Cashmore at the WEF, Davos
+ eBay Ink Social Media Seller, Marsha Collier, Nominated for a Small Business Book Award
+ Altimeter Group’s Jeremiah Owyang presents at the Page Society West Coast Social Media Summit

Looking Back on eBay Ink
February 3rd, 2010:eBay has teamed up with RecycleBank, the country’s premier recycling and loyalty program, to reward consumers for recycling and reusing what already exists in the world today.

RecycleBank rewards people for positive green actions (currently the recycling of trash and electronics) and seeks to create a greener economy with key partners across the U.S. In just five years, the model has proven its success; on average, recycling volumes increase two-to-five times and members across the country earn hundreds of dollars in reward value. RecycleBank has programs in hundreds of cities around the country, reaching over one million consumers.

By teaming up with eBay, the RecycleBank program brings consumers online, offering 50 RecycleBank Points for joining eBay’s Green Team. Additionally, RecycleBank members will be able to use their RecycleBank Points for discounts on eBay purchases. (More …)
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0 Permanent link to eBay Ink Weekly Roundup – January 27 #InkRoundup eBay Ink Weekly Roundup – January 27 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, January 27th, 2012

eBay Ink Weekly Roundup – January 27 #InkRoundup

eBay Shares Social Media Advice for Online Sellers
eBay prepared a guide for sellers on “social media selling,” advising sellers on how to use social media sites such as Facebook, Twitter, YouTube and blogs to promote their eBay listings. They styleguide counsels sellers to genuinely contribute to the conversation, don’t spam your fans and don’t be controversial. [via eBay]

Further News
+ Social media is helping drive the economy and empowering the people.
+ Mobile companies continue to see support from venture capitalists.
+ Physical stores want features that let them become more like online stores.

Posts From the Week
+ John Donahoe on consumer & retail shifts at the DLD Conference
+ eBay employees are invited to Bring it. Sell it. Ship it.
+ eBay’s Paul Jones receives Industry Service Award from Jewelers’ Security Alliance (JSA)

Looking Back on eBay Ink
January 27, 2010: eBay Buyers & Sellers gave $54.8 Million to nonprofits in 2010 through @eBayGiving. In a world where things rarely seem to shock or surprise anymore, the capacity to give never ceases to amaze me. A record $54.8 million was donated to U.S. and U.K. nonprofit organizations by eBay buyers and sellers in 2010. A donation was made every 24 seconds through eBay Giving Works, raising more than $91 every minute for nonprofits. Nearly 9 million items were listed for sale in 2010 – with all or a portion of the sale price donated to a nonprofit – more than double the items listed in 2009.Since eBay Giving Works was launched in 2003, $230 million has been raised for U.S. and U.K. charities and currently lists over 650,000 charity items on the marketplace.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – January 20 #InkRoundup eBay Ink Weekly Roundup – January 20 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, January 20th, 2012

eBay Ink Weekly Roundup – January 20 #InkRoundup

eBay Inc. Reports Strong Q4 Results
eBay reported its net income grew sharply in the fourth quarter, increasing 35% to $3.4 billion, compared to the same period of 2010. Results beat analyst’s expectations, boosted by strong holiday sales and growth at PayPal. eBay gave a first-quarter outlook that was shy of analysts’ estimates, however its guidance for the full year was stronger than expected, suggesting robust earnings momentum later in 2012. [via New York Times]

Further News
+ Apple’s voice recognition feature, Siri will eventually be used for online shopping according to it’s patent.
+ Will e-commerce be caught in the crosshairs of SOPA and PIPA?
+ According to a survey, mobile shoppers prefer browser-based commerce to apps.

Posts From the Week
+ NRF 2012 Mobile Payments Panel Recap; [VIDEO] 5 Minutes with PayPal’s Don Kingsborough
+ eBay Inc. Reports Strong Q4 and Full Year 2011 Results
+ PayPal mobile payments pilot at 51 Home Depot stores
+ [VIDEO INTERVIEW] eBay CEO, John Donahoe, on CNBC
+ Check out the all-new Green.eBay.com!
+ A full recap of eBay Inc. at NRF 2012

Looking Back on eBay Ink
January 19, 2010: eBay Improves on Top 20 NRF Ranking for Customer Service in 2009. According to the fifth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #12 overall for customer service in 2009 (up 2 from #14 in 2008).

Consumers answered the open ended question, “Thinking of all the different retail formats (store, catalog, internet, or home shopping), which retailer delivers the best customer service?”

Like I said when I wrote about this last year, it is the individual sellers on the eBay marketplace that should be commended for achieving this high ranking. After all, they’re the ones providing the customer service to consumers on a daily basis.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – January 13 #InkRoundup eBay Ink Weekly Roundup – January 13 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, January 13th, 2012

eBay Ink Weekly Roundup – January 13 #InkRoundup

eBay CEO Predicts Big Numbers for eBay and PayPal in 2012
The Consumer Electronic Show was a hotbed for announcements this week. eBay’s CEO John Donahoe announced that PayPal is projecting that they will see $7 billion in mobile payment volume in 2012. And while the shift to mobile is increasingly going to become the norm, eBay is predicting it will do $8 billion in mobile GMV and PayPal will do $7 billion in mobile payment volume this year. [via GigaOm]

Further News
+ Bodymetrics is a new 3D mapping system lets you try on clothes virtually.
+ Experts weigh in on the impact of mobile shopping on online sellers.
+ Women are more likely than men to purchase electronics.
+ Why is Monday e-Retailers’ favorite day of the week?

Posts From the Week
+ At a glance: eBay Inc. at NRF 2012
+ [VIDEO] 5 Minutes with eBay Inc. CEO, John Donahoe
+ eBay Inc. at NRF 2012 – The floor plan
+ John Donahoe: “eBay Mobile GMV will surpass $8 Billion in 2012”
+ eBay Inc. at CES 2012 – Day 1 recap
+ At a glance: eBay Inc. at CES 2012

Looking Back on eBay Ink
January 6, 2011: Notes from the Road: eBay Ink at #CES. The Lounge is set up for demos of our barcode scanning tools and the integration of RedLaser with eBay Mobile. It is great to see so much RedLaser activity happening at the show. Even the coffee cup sleeves from Starbucks have QR
Codes on them for use with the RedLaser technology…The RedLaser SCANenger Hunt

An interesting promotional activity to attract more attendees into the booth for demos and education is the RedLaser “SCANenger Hunt” that invites attendees to download the RedLaser app onto their mobile phone and then scan special QR codes located throughout the three main convention halls as they follow a QR Code scavenger hunt. Upon the successful completion of the hunt, attendees are then entered to win a free Apple MacBook Air. It took me approximately 60 minutes to complete the hunt (there are 5 clues along the way) but I think 30-40 minutes is a more realistic timeframe given that I kept stopping to say hi to folks along the way.

The PepCom Digital Experience Demos
Last night was the annual Pepcom Digital Experience. Held each January on the evening before CES opens, Digital Experience! showcases the latest innovations in consumer electronics and computers. eBay Mobile was on-hand to demonstrate a number of its apps including the RedLaser application. Here is some behind the scenes footage from the event…

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – January 6 #InkRoundup eBay Ink Weekly Roundup – January 6 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, January 6th, 2012

eBay Ink Weekly Roundup – January 6 #InkRoundup

The CEO of WHERE Talks Mobile Payments
WHERE, a location based application that delivers information about the users local area was acquired by PayPal last year. Walt Doyle, CEO, said they are looking to engage consumers before they shop in stores. He predicts that will be a key hurdle in mobile payments, “if you only enforce payments without content advertising or offers, it’s simply not compelling from the acceptance side or from the consumer side,” Doyle said. [via GigaOm]

Further News
+ Cyber Monday continues to be the biggest online shopping day of the year, hitting $1.25 billion in the U.S.
+ Top e-commerce experts weigh in about significant trends from last year, and what they expect to see in 2012.
+ ForeSee’s 2011 Holiday E-Retail Satisfaction index shows online shoppers wanted more than price.

Posts From the Week
Scott Thompson to become CEO of Yahoo!

Looking Back on eBay Ink
January 5, 2011: eBay Ink #SMSellers make predictions for eCommerce in 2011. Thanks so much to all the eBay sellers who took the time to send the following answers over the holiday break. Much appreciated and I can’t wait to work with them and more in the coming year.

“What are your 2011 predictions for ecommerce, social and mobile commerce?”

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0 Permanent link to eBay Ink Weekly Roundup – December 23 #InkRoundup eBay Ink Weekly Roundup – December 23 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, December 23rd, 2011

eBay Ink Weekly Roundup – December 23 #InkRoundup

eBay Acquires BillSafe
eBay has purchased German vendor BillSafe to complement its PayPal online payment system. BillSafe offers “purchase-on-invoice” capabilities, allowing shoppers to choose items, receive them, and then get a bill for payment later. With BillSAFE, PayPal customers will now be able to receive an invoice for an order, after items have been shipped and received. eBay’s BillSafe acquisition will also complement its Bill Me Later PayPal service, a line of credit that allows customers to pay for purchases in installments if they desire. [via eBay Ink]

Fandango App Adds PayPal Mobile Payment Option
Movie mega-brand, Fandango, announced it has joined with PayPal to offer a mobile payment option. Moviegoers who purchase tickets through Fandango’s iPhone and Android apps can now use PayPal as a payment method. With PayPal added in, purchasing tickets on Fandango’s apps will be even easier, which could have an effect on how many users are making those purchases. eBay-owned PayPal is on pace to handle more than $3.5 billion in mobile payments in 2011. [via FierceMobileContent]

Further News
+ Four experts weigh in on social commerce trends you’ll see next year.
+ Holiday e-Commerce revenue plateaus at 15%, strengthening bricks-and-mortar store sales.
+ e-Commerce organizations continued to expand their global reach.
+ Three examples of how entrepreneurs are using mobile commerce to grow.

Posts From the Week
INFOGRAPHIC: eBay’s Annual “Top Shopped” for 2011
eBay Fashion App for iPhone Updated to Feature Image Swatch
eBay Inc. Acquires BillSAFE

Looking Back on eBay Ink
December 21, 2010: Another year down. Where does the time go? In a couple of weeks, on January 7, I will be celebrating my 3rd year anniversary with eBay. I still feel like a newbie in a lot of ways but in others, when I think back to when we first started planning the launch of eBay Ink, we’ve come a long way baby. The company has gone through a lot too. This year was no exception. I’ve written 228 blog posts in 2010. Too many to chronicle here. So the following is an attempt to capture the big events of the past 12 months coming out of the company.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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0 Permanent link to eBay Ink Weekly Roundup – December 16 #InkRoundup eBay Ink Weekly Roundup – December 16 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, December 16th, 2011

eBay Ink Weekly Roundup – December 16 #InkRoundup
eBay Opens Pop Up Store in UK
Earlier this month, eBay UK launched its first-ever pop-up shop in London. The eBay Christmas Boutique attracted more than 2,500 shoppers that browsed over 350 items provided by top-rated eBay sellers. In UK’s first QR code shopping emporium, shoppers were able to scan a barcode and buy products on the spot, using mobile phones. [via eBay Ink]

PayPal Offering Location-Based Deals
PayPal will be entering the daily deal marketing in early 2012. The product will focus on mobile deals with alerts sent to smartphones when in close proximity to stores hosting deals that day and will cater to the customer. Scott Thompson, PayPal President, promises, “We’ll only give you something that we think fits the category of unique and relevant. Everyone else is going to bombard you.” The company will partner with some of the country’s top merchants such as, BestBuy and Target, who already use PayPal for transactions. [via Bloomberg]

Further News
+ Free shipping has become a necessary evil for online retailers and could boost shipping companies.
+ Psychologists have identified six elements to social shop.
+ Holiday shoppers ride the rainbow with black Friday, green Monday and more.
+ What happens when smartphones and smart shoppers combine?

Posts From the Week
- StubHub Acquires Zvents
- eBay Launches its First UK Pop-Up Shop in London
Looking Back on eBay Ink
December 15, 2010: eBay acquires mobile app developer, Critical Path Software. Less than 2 weeks after the company announced the acquisition of Milo.com, eBay has announced it has acquired Critical Path Software, a leading mobile app developer that has worked with eBay for over 2 years on a wide array of mobile apps coming out of the company including the eBay for iPhone app, StubHub, eBay Classifieds and Shopping.com iPhone apps.

Terms of the agreement were not disclosed.

I was fortunate enough to get Steve Romero, Critical Path president and founder, and Steve Yankovich, VP of eBay Mobile, together to chat about the acquisition and how the teams will be working together moving forward. Exciting stuff indeed…

(More …)
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0 Permanent link to eBay Ink Weekly Roundup – December 9 #InkRoundup eBay Ink Weekly Roundup – December 9 #InkRoundup

FEATURED POSTRichard Brewer-Hay / Friday, December 9th, 2011

eBay Ink Weekly Roundup – December 9 #InkRoundup
PayPal Access Now Available to Magento Go Merchants
Merchants using Magento Go for their online stores can now take advantage of the log-in system, PayPal Access. By using this method, merchants can dramatically increase their conversion rate by lowering the barrier of entry for customers. This service is expected to let consumers share data about their purchase history and preferences, making it more convenient for both shoppers and merchants to make more relevant offers. [via AuctionBytes]

Online Shoppers Prefer PayPal
“The Converged Lifestyle”, a global report by financial advisory firm KPMG, found UK shoppers were more apt to use PayPal while purchasing online. Looking at online shopping habits of 10,000 adults from 31 countries, the study found that Paypal has surpassed credit cards as the preferred method of online payment. [via Finance Times]

Further News
+ Starbucks leads the mobile payment battle, with more than 26 million purchases have been made using Starbucks’ mobile apps.
+ Free shipping leads customers to break record online shopping numbers for three consecutive days.
+ How to use LinkedIn effectively for your e-commerce business.
+ Is “Free Shipping Day” more profitable than Black Friday?
+ Predictions for 2012 mobile commerce trends.

Posts From the Week
- Updates to RedLaser for Android; introducing RedLaser for Windows Phone 7; and Scan to Win with RedLaser Games
Looking Back on eBay Ink
December 8, 2010: Global Green USA recognizes the eBay Green Team with its 11th Annual Sustainable Design Awards. eBay CEO, John Donahoe, was on hand in New York on Monday at the Global Green USA 11th Annual Sustainable Design Awards to accept the Organizational Design Award on behalf of the eBay Green Team. The Organizational Design Award honors groups that take a leadership role in effecting positive environmental change.

The eBay Green Team started with 40 employees back in May of 2007 and grew to 2,400 employees in 23 countries by 2009 (I became an eBay Green Team member in 2008 and have enjoyed participating in a number of initiatives over the past couple of years). Since opening up to the public, the eBay Green Team has grown to nearly 300,000 volunteers. You can check out a full video overview of the eBay Green Team below.

eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.
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1 Permanent link to eBay Launches Give-A-Toy Stores [Behind the Scenes Video] eBay Launches Give-A-Toy Stores [Behind the Scenes Video]

FEATURED POSTRichard Brewer-Hay / Friday, November 18th, 2011

eBay Launches Give-A-Toy Stores [Behind the Scenes Video]

I’m consistently amazed (and proud) of some of the initiatives that come out of our company, especially around the holidays. Earlier this week, eBay unveiled The Give-A-Toy Store in New York and San Francisco that makes it easy for shoppers to donate joy – and toys – via their mobile devices. The holiday storefronts benefit Toys for Tots and feature interactive displays of popular toys such as teddy bears and trains that represent donation amounts from $2 to $25. Window shoppers can download the eBay mobile app to scan QR codes on virtual price tags, which triggers the toys to animate and “come to life.” As donations are made to Toys for Tots, the virtual toys celebrate and express their gratitude.

Actress Debra Messing joined eBay to launch The Give-A-Toy Store in New York City, located at 35th Street & Broadway, near Herald Square. A Give-A-Toy Store also opened at 117 Post Street in San Francisco, near the busy Union Square shopping district. Both locations will be open for enjoyment and charitable window shopping through December 9th. Here is some behind-the-scenes footage of the launch…

Shoppers not in New York or San Francisco are able to experience the Give-A-Toy Store and make donations by visiting http://www.eBay.com/GiveAToyStore. Facebook users are also invited to interact with the Give-A-Toy Store on Facebook, through the Build a Toy campaign that allows fans to customize a virtual toy at Facebook.com/eBay. eBay will donate $1 for every toy customized, up to $50,000.

Cheers!
RBH
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Posts Tagged: mobile commerce

eBay Ink Weekly Roundup – January 13 #InkRoundup

eBay Ink Weekly Roundup – January 6 #InkRoundup

eBay Ink Weekly Roundup – December 23 #InkRoundup

eBay Launches Give-A-Toy Stores [Behind the Scenes Video]

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