FEATURED POSTRichard Brewer-Hay / Wednesday, March 17th, 2010
I volunteered for the last Twestival event in San Francisco (@twestivalsf) organized by @krystyl and this year it’s great to see eBay and PayPal are really stepping up to help out.
On the eBay side of things, there is a Twestival Charity Auction taking place.
AUCTION ITEMS INCLUDE:
(More …)
FEATURED POSTRichard Brewer-Hay / Thursday, March 4th, 2010
From left: John Donahoe, Srivathsan Canchi, Anand Gangadharan, Pierre Omidyar
Demos in the Social Media & Finding and Internal Tools tent
(More …)
FEATURED POSTRichard Brewer-Hay / Thursday, February 25th, 2010
As you know I was lucky enough to attend the Bloom Energy launch event yesterday at eBay Inc. in-person. In addition to covering the event on Twitter, I managed to capture some of the proceedings with my Flipcam.
I’ll update this page with additional clips as I upload them to our YouTube channel.
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Wednesday, February 24th, 2010
This morning, eBay hosted the unveiling of a new, state-of-the-art technology at its PayPal campus in San Jose. It’s called the Bloom Energy Server (or “Bloom Box”), and some are saying it will revolutionize the world.
Developed by Bloom Energy Corporation, the Bloom Energy Server is an SUV-sized box that corporations install outside their buildings to generate their own electricity from almost any fuel source. Bloom Energy introduced its groundbreaking technology at eBay Inc. headquarters along with California Governor Arnold Schwarzenegger, General Colin Powell, and several of its early customers. (More …)
FEATURED POSTRichard Brewer-Hay / Monday, February 8th, 2010
eBay today announced the dates and locations for its new program, eBay: On Location — a series of events aimed at helping eBay sellers accelerate their businesses on the platform.
eBay: On Location, which kicks off March 19-20 in Atlanta, will bring small-business and part-time eBay sellers together to network and gain practical knowledge about building and growing their businesses on eBay.
Event attendees will hear from national speakers, as well as eBay experts, on timely business topics and will participate in a series of classes designed to help sellers be more successful on eBay. After Atlanta, the event will travel to three other U.S. cities: Dallas (May 7-8); Chicago (July 9-10); and San Jose (Sept. 1-2). (More …)
FEATURED POSTRichard Brewer-Hay / Wednesday, January 27th, 2010
All,
I’m still answering specific questions through email and comments here on Ink but in the meantime, I wanted to share a little sneak peak into what is happening behind the scenes. In addition to our usual Customer Service call center and PR efforts around news like this, we have also established two dedicated Communications rooms to allow for real-time collaboration across social media platforms and chat rooms to ensure we could get answers out to folks as quickly as possible. These have been staffed since 6am PT yesterday morning and include folks, such as myself, focused on communicating through a specific channel (forums, blogs, Twitter, email, etc.).
I took a quick video of our Comms Room here in San Jose HQ to give folks a behind-the-scenes look at how we’re working together to communicate information in real-time. The desks are set up in a horseshoe so we can easily ask questions to anyone in the room (representatives from the Buyer & Seller team, Corp Comms, Social Media, Engineering, eBay Annnouncements, etc. are all in here) for quick response…
Out in Salt Lake City, in addition to the Customer Service center, we have another comms room devoted to social media outreach and response. What follows is a sequence of photos taken out of that room where you can see folks on Twitter, Facebook, etc…
Personally, it has been great to see so many people involved in proactively communicating information – regardless of channel or platform. As a global organization, I am hoping we can build on this for the future.
Back to it…
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Tuesday, January 26th, 2010
eBay announced some significant changes to the selling and buying experience in the US marketplace today. Beginning March 30, sellers across the board will be able to experience lower up-front cost (in some instances zero up-front cost) when listing items on ebay.com.
Here’s a look at what’s new for sellers and buyers:
New standard rates
…
For sellers who list items occasionally, new “eBay Everyday” rates are available. Auction-style listings with a start price of 99 cents or less will be free (with no insertion fees for up to 100 listings per month). When an item sells, the seller will pay a flat final value fee of 9% of the sale price — and never more than $50. If an item doesn’t sell, the seller pays nothing. (More …)
FEATURED POSTRichard Brewer-Hay / Wednesday, January 20th, 2010
eBay Inc. announced earnings for Q4 and full year ended December 31, 2009. Fourth-quarter revenue was $2.4 billion, up 16% from the same period last year. This includes the $112 million in revenue from Skype during the period that we still fully owned it. The year-over-year increase was attributed primarily to “excellent growth in PayPal and StubHub and improvement in growth rates in the core eBay business, as well as the positive impact from foreign currency movements.” (More …)
FEATURED POSTRichard Brewer-Hay / Wednesday, January 13th, 2010
I’ll update this post with any new information and links as they become available.
On Tuesday, Jan. 12 shortly before 5 p.m., a 7.0-magnitude earthquake rocked Port-au-Prince, the capital of Haiti. According to The Red Cross, about 3 million people were affected by the quake — one-third of Haiti’s population.
In the wake of the devastating quake, more than 100,000 people are feared dead with thousands of others injured or without homes. Reports from the scene say that getting aid to the injured is difficult because many hospitals have been destroyed and medical supplies and heavy equipment are desperately needed. (More …)
