FEATURED POSTRichard Brewer-Hay / Wednesday, April 7th, 2010
The new eBay iPad application is now available for download and allows users to buy and sell using the iPad. The app is a stunning visual experience that allows users to browse through hundreds of listings in minutes through a simplified search. The app brings the window shopping experience directly to the large screen of your high resolution iPad.
Check out a video tutorial of the app here:
You can download the eBay for iPad App by clicking here.
STATUS UPDATERichard Brewer-Hay / Tuesday, March 16th, 2010
Playing with the new Kijiji classifieds iPhone app in beta. Unavailable publicly. It’s pretty cool though. Can’t wait to write a review.
STATUS UPDATERichard Brewer-Hay / Thursday, March 4th, 2010
Shopping Cart and eCommerce News | Will New USPS Plan Affect Your Ecommerce Business? http://ow.ly/1pIp5u
FEATURED POSTRichard Brewer-Hay / Wednesday, January 27th, 2010
All,
I’m still answering specific questions through email and comments here on Ink but in the meantime, I wanted to share a little sneak peak into what is happening behind the scenes. In addition to our usual Customer Service call center and PR efforts around news like this, we have also established two dedicated Communications rooms to allow for real-time collaboration across social media platforms and chat rooms to ensure we could get answers out to folks as quickly as possible. These have been staffed since 6am PT yesterday morning and include folks, such as myself, focused on communicating through a specific channel (forums, blogs, Twitter, email, etc.).
I took a quick video of our Comms Room here in San Jose HQ to give folks a behind-the-scenes look at how we’re working together to communicate information in real-time. The desks are set up in a horseshoe so we can easily ask questions to anyone in the room (representatives from the Buyer & Seller team, Corp Comms, Social Media, Engineering, eBay Annnouncements, etc. are all in here) for quick response…
Out in Salt Lake City, in addition to the Customer Service center, we have another comms room devoted to social media outreach and response. What follows is a sequence of photos taken out of that room where you can see folks on Twitter, Facebook, etc…
Personally, it has been great to see so many people involved in proactively communicating information – regardless of channel or platform. As a global organization, I am hoping we can build on this for the future.
Back to it…
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Tuesday, January 26th, 2010
All,
I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today’s Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader’s minds and posed them to Dinesh (I realize you’ll have a ton more… and I’m happy to ask those too). What follows is a 7-part, comprehensive sit-down discussion with Dinesh in the lobby of the Community building at San Jose HQ. I’ve embedded the questions right into the videos. (More …)
FEATURED POSTRichard Brewer-Hay / Tuesday, January 26th, 2010
eBay announced some significant changes to the selling and buying experience in the US marketplace today. Beginning March 30, sellers across the board will be able to experience lower up-front cost (in some instances zero up-front cost) when listing items on ebay.com.
Here’s a look at what’s new for sellers and buyers:
New standard rates
…
For sellers who list items occasionally, new “eBay Everyday” rates are available. Auction-style listings with a start price of 99 cents or less will be free (with no insertion fees for up to 100 listings per month). When an item sells, the seller will pay a flat final value fee of 9% of the sale price — and never more than $50. If an item doesn’t sell, the seller pays nothing. (More …)
FEATURED POSTRichard Brewer-Hay / Monday, January 25th, 2010
Every time I think I’ve seen it all, the power of the individual, coming together with their fellow man/woman, comes face-to-face with my expectations and blows them out of the water. I received a very brief but powerful email overnight that contained two statistics I wanted to share with all of you.
eBay
A reminder that you can buy, sell and/or donate items via a dedicated landing page on eBay.com, with proceeds going to Save the Children, The American Red Cross, and other nonprofits involved in the relief effort. The eBay Community (over 326,000 donors) has now raised over $1 Million as of Midnight EST last night across the US & UK sites. (More …)
FEATURED POSTRichard Brewer-Hay / Thursday, January 21st, 2010
For those of you who don’t know, my previous “job” (I put the term in quotes because neither feel like your typical job) was acting as a kind of A&R agent for independent producers on a network called Mevio (then called PodShow). As a result, I still find myself following the hundreds of shows of people that have become friends and like to refresh my podcast lineup every other week with 10 rotating shows. However, there are 10 shows that never get taken out of rotation. They consist of a small number of sports, film and BBC shows and four eCommerce related shows. I thought it would be nice to share those four shows with folks here on Ink. (More …)
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