eBay Inc. announced earnings for Q4 and full year ended December 31, 2009. Fourth-quarter revenue was $2.4 billion, up 16% from the same period last year. This includes the $112 million in revenue from Skype during the period that we still fully owned it. The year-over-year increase was attributed primarily to “excellent growth in PayPal and StubHub and improvement in growth rates in the core eBay business, as well as the positive impact from foreign currency movements.” (More …)
Posts Tagged: ebayink
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5 Permanent link to eBay Improves on Top 20 NRF Ranking for Customer Service in 2009 eBay Improves on Top 20 NRF Ranking for Customer Service in 2009
FEATURED POSTRichard Brewer-Hay / Tuesday, January 19th, 2010
eBay Improves on Top 20 NRF Ranking for Customer Service in 2009
According to the fifth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #12 overall for customer service in 2009 (up 2 from #14 in 2008).The NRF Foundation/American Express 2009 Customer Service survey was designed to gauge consumer attitudes toward retailers’ customer service and to provide a listing of the top customer service retailers. The survey, which polled 8,600 consumers, was conducted by consumer marketing intelligence firm BIGresearch in September 2009 The consumer poll has a margin of error of plus or minus 1.0 percent.
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1 Permanent link to eBay is 2009 Mobile Retailer of the Year eBay is 2009 Mobile Retailer of the Year
FEATURED POSTRichard Brewer-Hay / Friday, January 15th, 2010
eBay is 2009 Mobile Retailer of the Year
eBay Inc. took first place in the Mobile Commerce Daily competition for the 2009 Mobile Retailer of the Year award.Mobile Commerce Daily indicated that “there were many worthy nominations, but after careful consideration, eBay did an outstanding job in its mobile efforts,” citing the high number of items bought via mobile on eBay this past holiday season (1.5 million) and the generation of more than a half a billion dollars of transactions via mobile in 2009. (More …)
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0 Permanent link to eBay SEO: an Interview of Dennis Goedegebuure eBay SEO: an Interview of Dennis Goedegebuure
FEATURED POSTRichard Brewer-Hay / Tuesday, January 12th, 2010
eBay SEO: an Interview of Dennis Goedegebuure
Every company can point to a handful of employees and truly call them experts in their field. The best of the best. I think Dennis Goedegebuure is one of those people at eBay. I’ve had the pleasure of working with Dennis on a few projects over the past two years and I’ve attended more than one of his presentations dedicated to Search Engine Optimization (SEO). So when I saw his in-depth interview on seobook.com, I had to share it with Ink readers. It’s long and it’s worth the read. Check it out HERE.Cheers,
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FEATURED POSTRichard Brewer-Hay / Monday, December 28th, 2009
Holiday Shopping Goes Mobile
eBay indicated in a press release earlier today that the number of items bought via eBay mobile apps were triple last year’s holiday volume and that eBay buyers and sellers are generating more than half a billion dollars of transactions via mobile in 2009.Nearly 6 million people have eBay on their iPhone and eBay receives three-quarters of a million unique visits a day via mobile apps. (More …)
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1 Permanent link to eBay Community Gives Record $50 Million to non-profits in 2009 eBay Community Gives Record $50 Million to non-profits in 2009
FEATURED POSTRichard Brewer-Hay / Monday, December 21st, 2009
eBay Community Gives Record $50 Million to non-profits in 2009
People never cease to amaze me. At a time that sees everyone tightening their budgets and thinner in the wallet, eBay buyers and sellers raised a record $50 million for U.S. and U.K. non-profit organizations in 2009 – a 17% jump since last year. Users have contributed an amazing $162 million to their favorite causes through eBay Giving Works since 2003.Every little bit helps
While funds raised by nonprofits are at an all-time low, this year’s eBay Giving Works figures were released during a year of significant growth for online fundraising. Online giving is growing at 44% per year, seven times faster than offline giving growth. Online giving has enabled charities to leverage the power of the individual through smaller, more modest donations. (More …) -
6 Permanent link to Breaking Down Black Friday & Cyber Monday on eBay Breaking Down Black Friday & Cyber Monday on eBay
FEATURED POSTRichard Brewer-Hay / Tuesday, December 1st, 2009
Breaking Down Black Friday & Cyber Monday on eBay
eBay released more figures today regarding transactions made on the online marketplace over the Black Friday / Cyber Monday shopping period. The number of transactions on Cyber Monday increased by approximately 35% over Black Friday with each day yielding more than 1 million transactions.Communities that made the most purchases on eBay (More …)
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2 Permanent link to CNBC Cyber Monday video interviews with eBay CEO and PayPal president CNBC Cyber Monday video interviews with eBay CEO and PayPal president
FEATURED POSTRichard Brewer-Hay / Monday, November 30th, 2009
CNBC Cyber Monday video interviews with eBay CEO and PayPal president
I wanted to share a couple of videos that ran today on CNBC.The first features eBay CEO, John Donahoe, discussing eBay’s take on Black Friday activity in the marketplace and PayPal‘s role in that. He also talks about m-commerce, and the early successes of the eBay Mobile application… (More …)
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6 Permanent link to What does Black Friday look like on eBay? What does Black Friday look like on eBay?
FEATURED POSTRichard Brewer-Hay / Saturday, November 28th, 2009
What does Black Friday look like on eBay?
After all the turkey, beer, stuffing, wine, pork, beer, mashed potatoes, wine, pumpkin pie and wine that I had on Thursday I can’t imagine heading to the mall in the middle of the night to try and find the latest deal. After hosting an even dozen family and friends it was all I could do to login to eBay and check out all the deals without leaving the house on “Black Friday.” Looking at the hi-tech, flashy “heat map” over on the eBay Holiday site, I wasn’t alone.Essentially, eBay has created a transaction map of the United States that spans the duration of yesterday’s Black Friday shopping activity on the site. The map is a visualization of U.S.-based buyer and seller transactions over that 24-hour period. (More …)
