That headline might be a bit misleading to be honest. After all, eBay’s Certified Provider program has been around since 2004 so tagging anything “all new” can be a bit confusing. However, eBay is re-launching the existing program with all new criteria, requirements and benefits in an effort to make Certified Provider the stamp of seller tool quality on eBay. There’s even an all-new Certified Provider Program landing page.
The following criteria will be used to determine eligibility for the new program moving forward:
** Marketplace Impact: We select eBay developers who are impacted the most by eBay changes and who can make the most impact on your business.
** Customer Satisfaction: Don’t take our word for it. We gauge customer satisfaction through annual customer surveys and ongoing product review.
** Feature Support: Certified Providers must support the features you need the most to be a part of the program.
I figured it had been a while since we sat down with someone here at eBay for a “5 Minutes with…” feature so managed to chat with Laura Della Torre of the Seller Experience team who works with eBay’s top developers. Here is a short interview with Laura discussing the new program and how it differs from what we first introduced 7 years ago.
Cheers,
RBH
Full Name: Laura Della Torre
Nickname: LDT
Official Title: Sr. Manager, Certified Provider Program
What You Really Do: Bring developers along the eBay ride.
Education/Schooling: BS in Design at UC Davis
Interests: SCUBA, Skiing, & photography
Favorite Quote: Everyone has a photographic memory, but not everyone has film. ~Author Unknown
Most memorable eBay experience: Taking our Certified Providers out on an “Appreciation Event” at eBay Live Las Vegas
Most recent eBay purchase/sale: Battery case for iPhone 4
Favorite Album(s): Whatever’s on my iPod today
Favorite Movie(s): Whatever’s on my DVR today
What You Wanted to Be Growing Up: I’m never going to grow upFill in the blanks:
I should have slept more yesterday.
I wish that I could have a sabbatical every year.
The first thing I do when I get to work is check my email to see how I can help our Certified Providers today.
The 15 Certified Providers, as of today, are as follows:
* Auctiva
* Channeladvisor
* Cloud Conversion
* Frooition
* GarageSale
* Infopia
* InkFrog
* Kyozou
* Mercent
* Monsoon
* Seller SourceBook
* ShipRush
* ShipWorks
* Terapeak
* Vendio
