I recently sat down with Brian Burke, Director of eBay Seller Standards & Feedback, regarding some targeted tests being planned for the eBay Marketplace. It has been a topic of great interest on the blog in the past so I thought a transcript of our conversation would be good for all involved. In a nutshell, a recent test was undertaken in which participating sellers receive feedback from buyers stating how likely they are to recommend the seller. (More …)
Posts Tagged: ebay feedback
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112 Permanent link to eBay Conducting Feedback Tests in the Marketplace; 5 Minutes with Brian Burke eBay Conducting Feedback Tests in the Marketplace; 5 Minutes with Brian Burke
FEATURED POSTRichard Brewer-Hay / Wednesday, May 20th, 2009
eBay Conducting Feedback Tests in the Marketplace; 5 Minutes with Brian Burke
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FEATURED POSTRichard Brewer-Hay / Friday, June 20th, 2008
eBay Live! 2008… Day 2
Another day is coming to a close here in lovely (but slightly overcast) Chicago and, with the exception of Monday night, I haven’t had a chance to see much of the city so I plan on getting out for a little R&R this evening… Before I do though, a few things to report on from day 2. I apologize for the length in advance.
The morning started off with the much anticipated keynote highlighted by presentations by John Donahoe and Lorrie Norrington and the presentation of awards to 2008 Hall of Fame winners. Both John and Lorrie took an extremely personal approach to their presentations (as a native of Chicago, John’s parents were in the audience and we got to see some rather candid, amusing photos from his childhood). His presentation borrowed much from yesterday’s stockholder meeting citing interesting facts and figures regarding the eBay marketplace. Lorrie’s presentation focused on a number of the announcements reported yesterday.
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