eBay Inc. has announced that it plans to expand its European customer service operations in Dublin, Ireland – dubbing it a “European Centre of Excellence.” The expansion in Dublin means a scaling back of its additional existing European customer service center in Dreilinden, Germany that will now be refocused on providing local, German-language support only.

In a press release issued in Germany, eBay said that the proposal is intended to enhance customer support for eBay’s buyers and sellers across Europe and improve efficiency. The move means that Dublin will become the company’s main customer service center in Europe where it will employ some 1200 people in customer supports functions for both eBay and PayPal. (More …)