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Posts Tagged ‘brian+burke’

Feedback on Feedback to Feedback

All,
Thanks again for your kind words and emails. Sorry for the delay in getting this to you. As promised, I managed to spend time with Brian Burke this week and he tackled a lot of the follow-up questions that came through from the “Accountability” post written last week.
The following follow-up questions and answers are shown [...]

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Accountability: The Evolution of the eBay Feedback System

Yesterday I sat down with Brian Burke, Director of Global Feedback Policy, to get a full run-down of all the changes being applied to eBay’s Feedback system. During our discussion, I was able to get the rationale and reasoning behind the changes as well as ask some of the questions that had been provided by [...]

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The F-word…

…As in “Feedback” (what were you thinking?).
The pending changes to eBay’s Feedback system have been a topic of much discussion since they were announced earlier this year. Early next week I am sitting down with Brian Burke, Director of Global Feedback Policy, to go over all aspects of the changes coming later this month and [...]

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