FEATURED POSTRichard Brewer-Hay / Monday, February 6th, 2012
eBay released the below infographic this morning that uses Hunch data to see what the differences are between people who have bought or sold on eBay, and those who haven’t yet. Hunch became a part of eBay in November of last year and I’m looking forward to meeting the team in New York later this week. In the meantime, there’s lots of fun data in here (although I’m not sure why an eBay user would choose Edinburgh, Scotland over The Bahamas as a vacation destination)…
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Friday, February 3rd, 2012
Earlier this week, Arthur W. Page Society members attended the Page Society’s West Coast Social Media Summit, hosted and sponsored by eBay Inc., at our company’s headquarters in San Jose, CA. The full-day program focused on emerging trends and the dynamics of an authentic social enterprise, featuring leading experts, innovators and practitioners who are helping to invent and shape new social media engagement models and platforms that are transforming engagement and communications throughout society and business.
Two of the featured speakers were Christopher Barger, SVP of Global Programs for Voce Communications and Connie Chan Wang, Manager of Social Media at LinkedIn.
The Social Media Strategist
“There are three certainties in life… Death, Taxes and Bandwagons.” @cbarger #AWPSocial
— Richard Brewer-Hay (@ebayinkblog) January 31, 2012
FEATURED POSTRichard Brewer-Hay / Friday, February 3rd, 2012
The Urban Economic Forum is being hosted in New York today by The White House Business Council, the White House Council on Women and Girls, and the U.S. Small Business Administration.
Richelle Parham, Vice President & CMO, eBay North America will be joining an impressive line-up of speakers…
12:45 p.m. to 1:30 p.m. The Case for Women Entrepreneurs: From 1997-2007, women-owned businesses added roughly 500,000 jobs while other privately-held firms actually lost jobs. Women are also demonstrating tremendous growth in intellectual property. This panel will discuss the opportunities for women and the important roles they play in revitalizing the American economy.
o Maria Bartiromo, Anchor, CNBC, Moderator
o Tina Tchen, Assistant to the President, Chief of Staff to the First Lady Michelle Obama and Executive Director, White House Council on Women and Girls, The White House
o Samanta Joseph, Designer & CEO, Samantá Shoes
o Vera Moore, President & CEO, Vera Moore Cosmetics
o Richelle Parham, Vice President & CMO, eBay North America
o Susan Sobbott, President, American Express OPEN
You can watch all the proceedings live here on Ink:
Follow the discussion on Twitter with #WHEconForum and #womenentrepreneurs.
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Thursday, February 2nd, 2012
Earlier this week, Arthur W. Page Society members attended the Page Society’s West Coast Social Media Summit, hosted and sponsored by eBay Inc., at our company’s headquarters in San Jose, CA. The full-day program focused on emerging trends and the dynamics of an authentic social enterprise, featuring leading experts, innovators and practitioners who are helping to invent and shape new social media engagement models and platforms that are transforming engagement and communications throughout society and business.
“You wouldn’t get on a plane being flown by an unlicensed pilot; why hand over social tools to untrained employees?” @jowyang #AWPSocial
— Richard Brewer-Hay (@ebayinkblog) January 31, 2012
Altimeter Group‘s Jeremiah Owyang kicked off the day presenting highlights from his research, “Social Business Readiness: How advanced companies prepare internally.”
“Companies now average an overwhelming number of corporate-owned social media accounts – current average is 178″ @jowyang #AWPSocial
— Richard Brewer-Hay (@ebayinkblog) January 31, 2012
Jeremiah emphasized that companies must ascend a social business hierarchy of needs in order to achieve true success:
1) Foundation: First, develop a business plan and put governance in place.
2) Safety: Then, get organized by anointing a team and process to deal with crises.
3) Formation: Next, connect business units to increase coordination and reduce duplication.
4) Enablement: Grow by letting them prosper – give business units the support and flexibility to reach goals
5) Enlightenment: Finally, weave real-time market response into business processes and planning.
Look for future installments of the Arthur W. Page Social Media Day recap here on eBay Ink over the coming days.
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Thursday, February 2nd, 2012
Excited to learn that Social Media Seller, Marsha Collier‘s book “Starting an eBay Business for Dummies” has been nominated for a Small Business Book Award in the “Startup” category. Please take the time to go vote – it only takes a second and she is incredibly deserving.
Fourth edition of the book by EBay author Marsha Collier — includes how to tap the power of social media for promoting your business, to the very latest on eBay’s fees and payment structure,to how to maintain your own customer service center, to ways to build an audience.
Shows you how to lay the foundation for a business by setting up a store and reviews legal requirements and restrictions. Helps you price and source your merchandise. Gives you a an overview on budgeting, money transactions, customer service, shipping, and more. Offers insight on other sellers who have been successful on eBay and what you can learn from them.
Twitter ID: @MarshaCollier
Facebook: http://www.facebook.com/marsha.collier
Cheers!
RBH
FEATURED POSTRichard Brewer-Hay / Monday, January 30th, 2012
John Donahoe, President and CEO of eBay Inc., attended the 42nd Annual Meeting of the World Economic Forum, WEF, in Davos, Switzerland, this weekend. In addition to speaking on a panel, he sat down with Pete Cashmore, Founder and CEO of Mashable.com. Check out their discussion (complete with his snazzy snow boots), here:
Documented@Davos: John Donahoe, eBay from Michelle Laird on Vimeo.
You can also read a full breakdown of John Donahoe’s panel: Digital Norms
Cheers,
RBH
More information:
Videos : World Economic Forum Annual Meeting 2012
The Global Agenda 2012 – Annual Meeting 2012
About the World Economic Forum (WEF)
The WEF is a Swiss non-profit foundation committed to improving the state of the world by engaging business, political, academic and other leaders of society to shape global, regional and industry agendas. The purpose of the World Economic Forum Annual Meeting is to ensure that leaders exercise their responsibilities – jointly, boldly and strategically – to improve the state of the world for future generations.
FEATURED POSTRichard Brewer-Hay / Friday, January 27th, 2012
With the new version of eBay Motors iPhone App, users can now take a picture of a vehicle they like to identify its make/model/year, and gain instant access to like inventory on eBay Motors.
For racing fans, the new app update also includes, for the first time ever from eBay, live streamed content of behind-the-scenes action from the Rolex 24 at Daytona racing event. Former Le Mans winner Justin Bell will host the “under the hood” live look into the pit crews at the 50th Anniversary Rolex 24 this weekend, January 26-29. The coverage will complement the live broadcast on SPEED, ongoing updates on GRAND-AM.com, and “after-hours” coverage on SPEED.com.
Other new app features include:
** More winning – receive notifications for when you are outbid, when items you are watching are ending, and updates on the current Best Offer
** Stock your Garage – stock images for vehicles are now available for quick and easy profile updates to users’ personal eBay Motors “Garage,” providing simple search for parts that fit your car, and simple sharing options
** Tweet it out – easily share the parts and vehicles you are buying or selling with your followers on Twitter (currently for iOS 5 only).
Cheers,
RBH
FEATURED POSTRichard Brewer-Hay / Thursday, January 26th, 2012
eBay Inc. President and CEO John Donahoe spoke at the Digital Life Design conference in Munich, Germany on Jan. 24, noting that lines between online and offline commerce are blurring “at a stunningly fast rate.” For half of retail transactions last year, he said, consumers accessed the web at some point during the shopping experience.
As VentureBeat reported, John predicted more rapid changes in consumer behavior going forward. “I believe that you’re going to see more change in how consumers shop and pay in the next three years than we’ve seen in the last 20 years,” he said. “We’re providing mobile capabilities that consumers are grabbing, but the consumer is in charge here.” (More …)
