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Posts From: August, 2011

  • FEATURED POSTJohnna Hoff / Wednesday, August 31st, 2011

    Our Position on the IPS Study 

    Hi everyone, It’s Johnna from the eBay comms team –

    Today’s New York Times cites a study conducted by the Institute for Policy Studies on taxes and compensation. We have reviewed the study and find it to be grossly inaccurate.

    To set the record straight: eBay paid $646 million in taxes in 2010 globally, the vast majority in the U.S.

    IPS misrepresented our financial reports, and made no attempt to verify the facts with us before publishing inaccurate information. The New York Times story has been corrected.

    Thanks,
    Johnna

  • FEATURED POSTRichard Brewer-Hay / Tuesday, August 30th, 2011

    eBay Social Media Seller John Lawson Named Top 100 Business Influencer 

    Congratulations to John Lawson, an eBay Ink Social Media Seller, for being named a Small Business Influencer Champion for 2011 by Small Business Trends and Smallbiztechnology.com!

    John “ColderICE” Lawson, eBay PowerSeller and President of 3rd Power Outlet, Inc. and the founder of business industry blog, was named a Small Business Influencer Champion for 2011.

    Lawson was one of 520 business leaders nominated for the honor. From those, Small Business Trends and Smallbiztechnology.com selected 100 to be celebrated on Sept. 13 at an award ceremony gala in New York City.

    Lawson is a very active seller on eBay, speaks globally to audience on entrepreneurship, social media and technology, and has also starred in an American Express Open TV commercial. Starting his eBay business from the kitchen table, Lawson now makes numerous sales over the internet. He also created ColderICE a portal for e-commerce education and The Ecommerce Group on Facebook where business owners go to discuss what is important to them. Both the group and the blog are instructive sites for small businesses to learn about eCommerce.

    “The Small Business Influencer Initiative was launched to honor people, companies and organizations that have made a worthwhile contribution to North American small businesses” states Anita Campbell, one of the founders of the event. “We hear so much about high-powered CEOs and Fortune 500 companies in the media today, but it is the small businesses that drive the economy.” Ramon Ray, co-founder of the Small Business Influencers added, “These people and organizations have all accomplished something that influences the small business world in a meaningful way. They are truly a vital part of the small business community.”

    The Small Business Influencer 2011 Awards recognizes individuals, companies, and organizations for meaningful and lasting impact on the North American small business market. The awards are based on the nominee’s products, information, or services being used by, or critical to, many small businesses, or by their work being a thought leader.

    Join me in sending warm wishes to John.

    Cheers,
    Richard

  • FEATURED POSTRichard Brewer-Hay / Monday, August 29th, 2011

    The @X_Commerce folks encourage you to get on the Bus! #XbusTour 


    The XBusTour kicked off last week and I’m wondering what I have to do to hitch a ride at some point during its journey. At the very least, I cant wait to catch up with them down in Orlando during eBay: On Location early next month.

    From the X.Commerce Blog Post:

    We’ll be live blogging and tweeting from the road, so you can keep up here and by following @X_Commerce on Twitter for real-time updates, videos, photos and more. You’re also invited to join the conversation by using #XbusTour on Twitter and if you happen to spot the bus out on the road, snap a photo of it and share it with us!

    Don’t forget to register for the X.commerce Developer Conference, where you’ll be able to join thousands of other developers to learn firsthand how to fully utilize the X.commerce platform opportunity, along with the full range of eBay Inc. assets and technologies.

    You can also track the progress and upcoming stops of the XbusTour.

  • FEATURED POSTRichard Brewer-Hay / Friday, August 26th, 2011

    eBay Ink Weekly Roundup – August 26 #InkRoundup 

    eBay Building New Facility in Utah
    eBay is investing $110 million in an expansion of its operations in Draper, Utah. The project, which will receive a $38.2-million tax credit from the state, will create 2,200 jobs in the area. The facility will complement the company’s existing facilities in Draper and also its state-of-the-art data center in South Jordan. Currently, eBay employs about 1,400 in those two cities. [via Newsday]

    PayPal Adds Services to Russia
    PayPal will begin carrying out money transfers in Russia and Ukraine next month. Previously PayPal restricted money transfers to Russia and Russians were only able receive money from another PayPal customer in special circumstances, such as a refund for an item that was not received from eBay. The new services will allow for easier transactions for Russian customers. [via Russia Times]

    Further News
    + Consumers increasingly buying products through their phones
    + Many companies deciding to sell their products directly on Facebook
    + Ticketmaster teaming up with Facebook, buy tickets and see where your friends are sitting

    Looking Back on eBay Ink
    August 24, 2010: eBay will be moving to a single, consolidated checkout process, and effective June 30, 2011, eBay Checkout will be the only checkout process on eBay.com. What does that actually mean? Checkout is obviously a key part of shopping online – we all want an effective, secure, simple method for making our purchases. A consistent checkout experience helps buyers complete their purchases in confidence. And for sellers, one consistent checkout experience – with business functionality like payment processing and tax collection – can help streamline business operations. A single, familiar checkout experience is key to reducing confusion and improving how people shop on eBay. We’ve been working with sellers and providers for some time and will continue to do so for a seamless transition next year.

    eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.

  • FEATURED POSTRichard Brewer-Hay / Thursday, August 25th, 2011

    Events on the Horizon… #eBayOL, @X_Commerce Innovate & @openmobilemedia Summit 

    Fall is fast approaching which means the expo/summit/conference season will start up again. As a result, I’ll be hitting the road for eBay Ink starting next month and running into November.

    Here are three key events on the horizon that I’ll be live-blogging from and covering in-depth here on Ink.

    eBay: On Location – Orlando
    Hilton, Orlando, FL
    September 7 & 8, 2011
    Speakers
    Schedule
    Twitter: @ebayinkblog
    Hashtag: #eBayOL

    X.Commerce Innovate Developer Conference 2011
    San Francisco, CA
    October 12 – 13, 2011
    Speakers
    Schedule
    Twitter: @X_Commerce
    Hashtag: #Innovate2011

    Open Mobile Summit
    San Francisco, CA
    November 2 – 4, 2011
    Speakers
    Agenda
    Twitter: @openmobilemedia
    Hashtag: #openmobile

    eBay: On Location – Orlando
    I’ve been to every one of these over the past 2 years and I look forward to them every time. It’s an opportunity for me to meet sellers of all experiences that have become friends over the years. For you, it’s an opportunity to learn tips and tricks on how to build a business through commerce. Using a combo of external and internal experts that specialize in different aspects of running an online business, this 2-day event seems to get better each time. Although, some attendees might be asking for a refund this time around because I’m slated to present on social media on Wednesday to bloggers ahead of the conference.

    This immersive event gives everyone from new sellers to top sellers the proven tips and strategies they need to be more successful on eBay. Find out what works best from eBay experts, business gurus and from your fellow eBay sellers, then use that knowledge to boost your sales, customer loyalty and profitability!

    In addition to the networking and educational sessions, your registration gives you access to our Expo Space where you can meet with the event sponsors, the opportunity to meet and talk with employees from throughout eBay, entry to our Seller Celebration Dinner on Wednesday night and a continental breakfast and lunch on Thursday!

    X.Commerce Innovate Developer Conference 2011
    This one is a little closer to home for me – in my home town to be exact. Held at the Moscone Center, San Francisco on October 12 & 13, the Innovate Developer Conference will be showcasing the very latest and greatest of commerce solutions. I’m looking forward to capturing interviews, keynotes and feedback to share with all Ink readers. Here is some more info…

    The X.commerce Innovate Developer Conference 2011 is designed for anyone—systems integrators, developers, merchants—to meet up on all things commerce. For the first time, solutions from beginning to end for any system and storefront will be available for discussion, or even for use.

    Over the course of two days—and a memorable evening party graced with a headlining act—attendees can choose among 49 different sessions of round-tables, demos, presentations and workshops.

    Topics cover the essentials for:
    * Commerce trends
    * Mobile commerce trends
    * Technology trends
    * eBay
    * PayPal
    * Magento
    * and X.commerce itself

    Speakers include local and international experts from the marketplace as well as the back end of coding; from inside the powerhouses of eBay and PayPal as well as explosive entrants in the field like Where.com, Milo, and RedLaser.

    Open Mobile Summit
    The Open Mobile Summit returns to San Francisco November 2-4 and eBay’s CEO, John Donahoe, has been invited to keynote the event.

    * Identify: How you will profit in the open mobile Internet economy
    * Do business: With the most influential players in converging mobile, Internet and media
    * Hear: The latest in 4G, the cloud, platform wars, discovery, advertising, monetizing apps and much more!
    * Explore: The device future, where the smartphone meets the tablet and the connected TV
    * Define: Your strategy in the context of the fast changing competitive landscape

    Again, I’ll be attending all three events and covering here for Ink readers. If you’re planning to attend any of these events and want to meet up, please shoot me a tweet @ebayinkblog.

    Cheers,
    RBH

  • FEATURED POSTRichard Brewer-Hay / Tuesday, August 23rd, 2011

    Still plenty of time to participate in the 2nd Annual @eBayMotors People’s Picks 


    The 2nd annual eBay Motors People’s Picks is in full swing and you have until September 30, 2011 to vote and enter for a chance to win $10,000 in cash, as well as a trip to the Specialty Equipment Market Association (SEMA) Show in Las Vegas.

    You’ve never been shy about expressing your opinions on your favorite cars, parts and accessories. So let the world know what you already know by voting for your favorites. The winning brands will be announced at this year’s SEMA in Las Vegas.

    Vote for your favorite brands and you’ll be entered to win the Grand Prize, a VIP trip to SEMA plus $10,000. And hundreds will win other awesome prizes.

    You can also learn more on the eBay Announcement Board.

    Here’s a TV spot currently running on SPEED Network…

    Cheers,
    RBH

  • FEATURED POSTRichard Brewer-Hay / Friday, August 19th, 2011

    eBay Ink Weekly Roundup – August 19 #InkRoundup 

    Gold Booming on eBay
    For gold sellers on eBay, the recent stock market turmoil has been a boom for business. Gold and silver sales on eBay have been rising steadily over the past several years, so much so that eBay created a special “bullion center” in May to make it easier for buyers to find sellers. Last month eBay Ink published an infographic taking a closer look at buying and selling trends of gold and silver on eBay. [via Newsday]

    Further News
    + Benefits of eCommerce for small businesses
    + The more time customers spend in your store, the more they’re likely to buy
    + Small businesses utilizing social media increasingly

    Looking Back on eBay Ink
    August 16th, 2010: eBay launched a new free Half.com iPhone app and Buying Wizard to help students quickly find great deals on textbooks (and more fun stuff of course) heading into the school year. It’s the second eBay app to integrate barcode scanning technology and allows users to scan the barcodes on items to find the best deals on textbooks, DVDs, video games and more. The app provides Half.com buyers access to over 80 million active listings from more than 700,000 sellers.

    Check out the following demo video to learn more:
    (More …)

  • FEATURED POSTRichard Brewer-Hay / Monday, August 15th, 2011

    Goodbye Sue 

    I’ve tried writing this blog post 6 times now but keep having to stop. I am truly at a loss. As most of you know, I had the amazingly good fortune to take a vacation with my family these past two weeks. During my trip I was surprisingly very good about staying “checked out” on the other side of the world. However, I did check a few Facebook user groups from time to time and it was the news I read on my last day of my holiday last week that I’m still stunned and saddened to have to write about now. Last Wednesday, I read a blog post on TameBay – Farewell Sue Bailey – letting me know that Sue Bailey, TameBay’s co-founder and co-editor, had died.

    For those of you who have read eBay Ink since we launched back in early 2008, I think it’s pretty evident that the most precious gift I cherish about this job is the connections I’ve been able to make with people both near and far. It’s why I was attracted to the job in the first place and it’s why I still thrive off it today. It’s also why I’m having such a tough time typing this. (More …)

  • FEATURED POSTBetsie Bolger / Friday, August 12th, 2011

    Why You Should Go to an eBay Event 

    One of the great things about having a business on eBay is that you practically never have to leave the house — unless, of course, you’re still taking packages to the post office in person, work out of an office, warehouse location, or store your inventory somewhere other than in a spare room, garage, or shed. In fact, with a business on eBay, you almost never have to go offline, except to pack and ship and maybe source more inventory.

    But there are several times each year…and maybe even each month, if you’re lucky…that it pays to unplug yourself from the umbilical cord of the internet and go somewhere in real life: to an eBay event.

    There are several to choose from, held several months apart, and each event is unique enough that it’s well worth going to more than one. I’ll give you a calendar below; but before I tell you where to go, let me tell you why you should go.

    Two words: eBay Live! That was the grandmother of all eBay events, held every year from 2003-2008 until it finally became so overwhelming that it was more than even eBay could handle. But the incredible eBaysian spirit of that seminal convention — an amazing combination of eBay knowledge, eBay camaraderie, and eBay celebration — has spawned a year’s worth of smaller events.

    ebaylive2005powerofallofus

    The first thing you’ll notice at an eBay event is the absolutely immersive eBay culture. Suddenly you are among your own tribe: other eBay sellers who face the same issues and challenges that you deal with day in and day out. Just like you, they’re there on a quest to grow and improve or maybe even just start up their business on eBay. You may finally get a chance to meet other eBay users in person who you know only through the boards or groups or eBay Radio, and for sure you’ll meet plenty of new friends and business connections. Networking with other sellers is an invaluable and irreplaceable constant at every eBay event.

    Then there are the seminars and workshops themselves. You’ll learn from eBay and eCommerce experts with cutting-edge information plus incredible breadth and depth of expertise. They include the people who write the books on eBay; top sellers on eBay, eBay Education Specialists and Certified Business Consultants, and eBay team leaders and executives. You’ll also get to speak with eBay employees face to face and get your questions answered in person. They’re all there for your benefit.

    Above all, going to an eBay event makes you realize that you are part of something larger than yourself. An eBay event gives you an unbeatable opportunity to get out of your comfort zone, spread your wings and consider new points of view, fresh insights and solutions. You’ll discover new and maybe better ways of doing the same old things. You’ll enjoy basking in the empathetic company of your fellow eBay sellers — and you’ll also find the inspiration you need to become a better eBayer and business person once you’re back home.

    erp2009swag

    And one more reason to attend an eBay event: the swag! Here’s what one attendee brought home from the 2009 eBay Radio Party & Conference. It’s traditional to collect some extra souvenirs, if possible, so that later you can sell them on eBay.

    So now that I’ve got you chomping at the bit to attend an eBay event, where can you find one? Coming up at the beginning of next month, there’s eBay: On Location, a three-track event September 7 – 8 in Orlando, Florida. Early-bird registration at $59 continues through August 15th at eBayOnLocation.com; after that, it goes up to $79. That’s still a whole lot of bang for your buck. Attendance is limited, so reserve your spot now. This is the second eBay: On Location for this year…no word yet as to next year’s schedule.

    Next up, just before you dive into the holiday selling season full speed ahead, is Kansas Jubilee: eBay to eCommerce, September 30 – October 1 in Hays, Kansas. This two-track event delves into selling through multiple online channels in addition to eBay. Registration is $49 at KansasJubilee.net, and the first 75 registrants will receive an eBay notebook and pen. You can also sign up for a free eBay listing or website evaluation. Again, attendance is limited.

    Looking ahead to next year, mark your calendar now for the 4th annual eBay Radio Party & Conference, traditionally held in Las Vegas during the third week of June. Born in 2009 in the void left by the absence of eBay Live!, this unique two-day event is crammed chock-full of eBay education, information, networking, and inspiration combined with live radio broadcasts and assorted festivities celebrating the anniversary of eBay Radio, the world’s longest running professionally produced internet radio show. Vendors of eBay tools, products, and services are also in attendance and available for up-close-and-personal interaction. It’s all geared towards helping you achieve and maintain top-rated seller status.

    You can get a monthly dose of all of the aforementioned eBay event benefits if you’re lucky enough to live in an area where there’s an active eBay sellers group (and if there isn’t one, maybe you should consider starting your own!). Groups like Texas’ eBaybes & eMales in Dallas/Fort Worth, Oklahoma’s OKC Metro eSellers, Illinois’ Chicagoland eBay Sellers, California’s eBay Sellers of the Bay Area and New Hampshire’s Seacoast eBay and eCommerce Sellers will provide all of the above on a local level. Check Meetup.com and the eBay Groups home page to find a group near you.

    erp2009ebetsyMC

    Now, put your eBay store on vacation, pack your best eBay-branded apparel, comfortable shoes, and plenty of business cards and schedule your trip to an eBay event!

  • FEATURED POSTRichard Brewer-Hay / Friday, August 12th, 2011

    eBay Ink Weekly Roundup – August 12 #InkRoundup 

    eBay Plans to Open Online Fashion Outlet
    eBay Inc. plans to launch eBay Fashion Outlet in the United States next month. eBay Fashion Outlet is an Online DFO (Direct Factory Outlet) where the customer will have access to everyday deals on products. The service, which is currently available to consumers in Germany and in the U.K., will launch on September 19 with prices promoted as being 20 to 60 percent off retail. The majority of the goods will be targeted to women between the ages of 25 and 44. [via Internet Retailer]

    PayPal to Create 200 Jobs in Dublin
    Two hundred jobs are to be created at the PayPal office in Dublin. The jobs will be in customer service and operations at the company’s European headquarters in Blanchardstown. PayPal, which launched in Ireland in 2003, currently employs more than 1,350 people in Blanchardstown. In 2009, the company secured a €15 million IDA investment to open its European center of excellence in Blanchardstown. The company reported $1.073 billion in its second-quarter net revenue last month, up 31 percent from a year earlier. It is the first time PayPal has generated more than $1 billion in quarterly revenue. [via IrishTimes]

    Further News
    + 12 million monthly gamers on Facebook, with 58 percent of them spending $10 – $50 on games.
    + Trendyol.com, an e-commerce site based in Istanbul has raised $26 million.
    + What is the future of social business?
    + U.S. online spending hit $37.5 billion in the second quarter of this year.

    Looking Back on eBay Ink
    August 10, 2010: The following interview with Steve Yankovich, eBay VP of Mobile Solutions, ran on Fox Business News earlier this morning. In it, Steve discusses the ease of use of mobile applications and the influence they’re ultimately having on ecommerce and online retail.

    eBay Ink Weekend Roundup is a summary of news and updates around eBay, PayPal, Social Media, Technology and E-commerce. Let us know what interests you.

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