PKE / March 31st, 2010 at 1:06 pm

very good propaganda of ebay. I am a victum of believing in ebay’s buyer protection. I had bought jewelry from seller who sold fake jewelry (glass stones and gold plated) as 14K solid gold and gems. I open up four cases and ebay instructed me to ship the items back to the seller and then enter the tracking number proving I’ve done so, so ebay can refund me my money. Guess what! after I send register mail (again spending a lot of shipping whichh is not refundable by the protection plan) and obtain the tracking numbers, I could not enter it to ebay’s “responding to case” and “enter tracking number page”. When I click to enter tracking numbers, it kept giving me error message saying that “page not responding, check back later” I checked and checked and spend many hours a day to deal with this. Find ways to contact customer support, etc.. Nothings works, case is about to auto close in a few hours still not response from ebay except a auto note saying that if I don’t enter tracking numbers, case will auto close. I feel very angry for trusting ebay.