Tuesday, August 18th, 2009
New eBay User Agreement
An updated eBay User Agreement was posted earlier today in order to help implement the policy changes announced in the Seller Release details last month. The update is an extension of the changes announced back in May of this year.
From the AB post:
The biggest change to the agreement supports the new on-eBay resolution process and accompanying policy. With this user agreement update, the policy and process will offer coverage for all buyers who purchase an item on eBay.com. The policy provides guidance for sellers on how to avoid adverse claim decisions. In the event of an eligible claim it also grants eBay permission to deduct amounts from the seller’s PayPal account to refund the buyer. eBay will ask for permission to charge an alternate payment method in certain situations. (Note, most of the process details are now located in the policy, referenced in the User Agreement).
For more information, please refer to:
** ebay.com/resolutions
** FAQ
** Best Practices
Cheers,
RBH
Tagged: corporate blog, ebay, ebay auctions, ebay inc, eBay Ink, ebay ink blog, ebay marketplace, ebay platform, ebay portfolio, ebay roadmap, ebay.com, ebayink, ecommerce, feedback, Marketplace, News, online marketplace, online safety, sellers, trust and safety
CandyOn August 18, 2009 at 7:42 pm Said:
Looking at that I’m kind of happy that I no longer list on Ebay. That would be way too stressful for me. Too many scam buyers are on the site now and this gives them ammunition. :-(
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