Comments on: eBay Rights Owner Summit http://ebayinkblog.com/2009/01/29/ebay-rights-owner-summit/ an inside look at the wide world of eBay, Inc. Sun, 21 Mar 2010 16:07:47 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Davey http://ebayinkblog.com/2009/01/29/ebay-rights-owner-summit/comment-page-1/#comment-8360 Davey Sat, 31 Jan 2009 00:25:15 +0000 http://ebayinkblog.com/?p=1802#comment-8360 The VeRO program is a sham for most small sellers who don't even need to show a pattern of abuse to get nailed (as I did with the very first legit Microsoft program I put up), where a manufacturer or their agent can shoot first then ask questions later, and where small sellers of used items would probably give up rather than fight. Manufacturers do not have to ever validate that their accusation was valid unless taken to court by the accused. Tabberone and some others take a more vigilant viewpoint and most are 100 percent winners in court if their goods are legit. Manufacturers like Monster are known to use VeRO to harass legitimate sales by private individuals. The VeRO program has nothing to identify or stop this pattern of abuse on the part of its rightsholders. Ebay marks sellers so affected by accusation as definite Policy Violators, which many honestly are not. That practice in itself is repugnant and another vehicle that alienates sellers the first time it happens to them. This in itself needs to change to where the seller is only marked as a violator if a pattern of abuse emerges. The VeRO program is a sham for most small sellers who don’t even need to show a pattern of abuse to get nailed (as I did with the very first legit Microsoft program I put up), where a manufacturer or their agent can shoot first then ask questions later, and where small sellers of used items would probably give up rather than fight. Manufacturers do not have to ever validate that their accusation was valid unless taken to court by the accused. Tabberone and some others take a more vigilant viewpoint and most are 100 percent winners in court if their goods are legit.

Manufacturers like Monster are known to use VeRO to harass legitimate sales by private individuals. The VeRO program has nothing to identify or stop this pattern of abuse on the part of its rightsholders.

Ebay marks sellers so affected by accusation as definite Policy Violators, which many honestly are not. That practice in itself is repugnant and another vehicle that alienates sellers the first time it happens to them. This in itself needs to change to where the seller is only marked as a violator if a pattern of abuse emerges.

]]> By: Laura http://ebayinkblog.com/2009/01/29/ebay-rights-owner-summit/comment-page-1/#comment-8350 Laura Fri, 30 Jan 2009 17:37:26 +0000 http://ebayinkblog.com/?p=1802#comment-8350 The Vero program is annoying for sellers who sell vintage items - there is no way to dispute the right owners counterfeit claims. Often Vero members will not respond to seller's emails which make resolving the issue impossible. Ebay should set up a mediated dispute form, and lift the compliancy failure warning if the Vero member refuses to respond to the sellers queries. The Vero program is annoying for sellers who sell vintage items – there is no way to dispute the right owners counterfeit claims.
Often Vero members will not respond to seller’s emails which make resolving the issue impossible.
Ebay should set up a mediated dispute form, and lift the compliancy failure warning if the Vero member refuses to respond to the sellers queries.

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