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	<title>Comments on: UPDATED: eBay Inc Reports Second Quarter 2008 Results</title>
	<atom:link href="http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/feed/" rel="self" type="application/rss+xml" />
	<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/</link>
	<description>an inside look at the wide world of eBay, Inc.</description>
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		<title>By: Marians</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4699</link>
		<dc:creator>Marians</dc:creator>
		<pubDate>Sun, 03 Aug 2008 17:45:40 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4699</guid>
		<description>Yay! Interesting...</description>
		<content:encoded><![CDATA[<p>Yay! Interesting&#8230;</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4624</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Tue, 29 Jul 2008 06:57:33 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4624</guid>
		<description>Thank you</description>
		<content:encoded><![CDATA[<p>Thank you</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4623</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Tue, 29 Jul 2008 01:10:20 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4623</guid>
		<description>Richard I have a lot of questions through out this thread could you please let me know you are aware of my questions and if you can get answers?

Thank you so very much</description>
		<content:encoded><![CDATA[<p>Richard I have a lot of questions through out this thread could you please let me know you are aware of my questions and if you can get answers?</p>
<p>Thank you so very much</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4544</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Tue, 22 Jul 2008 21:35:07 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4544</guid>
		<description>Amber

I am sure given that Amazon allows 2 weeks eBay will expect us to overnight it- if not purchase a freaking jet and hand deliver daily.  eBay needs to be the most competitive - we are apparently their products and employees so are what they will be competing with.

I feel this aspect of the policy is nothing other than an attempt to make our customers score our stars poorly.  

I feel as though everything they do is an effort to ruin me.</description>
		<content:encoded><![CDATA[<p>Amber</p>
<p>I am sure given that Amazon allows 2 weeks eBay will expect us to overnight it- if not purchase a freaking jet and hand deliver daily.  eBay needs to be the most competitive &#8211; we are apparently their products and employees so are what they will be competing with.</p>
<p>I feel this aspect of the policy is nothing other than an attempt to make our customers score our stars poorly.  </p>
<p>I feel as though everything they do is an effort to ruin me.</p>
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	<item>
		<title>By: Amber</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4542</link>
		<dc:creator>Amber</dc:creator>
		<pubDate>Tue, 22 Jul 2008 15:05:13 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4542</guid>
		<description>Mechelle, the handling time/calculated delivery date issue is a big one for me.

Currently, eBay still includes the PO provided estimated delivery time frames at the bottom of our listings near the S&amp;H. MY problem is that I&#039;m a media seller. Book buyers WILL NOT PAY for Priority. They just won&#039;t. And the estimated delivery time listed is 2-9 days.

My issues are these:
1. In 5 years, I&#039;ve NEVER had a media mail package delivered in 2 days. EVER.

2. Buyers don&#039;t understand business days, and it seems that neither does eBay.

3. Media Mail can receive &quot;deferred&quot; service, but that is not communicated in the listing/carrier provided info.

4. Buyers always focus on the first time period in a range--in this case 2.

5. I have 2 different handling times. 1 for domestic, 1 for APO/International. There is currently no way to specify different handling times for domestic and international.

6. International delivery times vary widely. Will eBay calculate delivery times for overseas shipments? Even the PO website fails to provide delivery info on First Class International, because there really is no consistency.

So, if I&#039;m understanding the plan correctly, they&#039;ll take the seller&#039;s handling time and simply add it to the carrier&#039;s delivery time, taking the carriers at their word.

2 day seller handling time + carrier AVERAGE delivery time = range or dates shown to the buyer. So for media, it will be 4-11 days for a seller with a 2 day handling time. NOT enough, as it takes up to 3 weeks (14 business days)  just for delivery during peak times. It&#039;s sometimes even longer for extremely rural areas.

This will be disappointed buyer central if that happens.

Will they add some time on there to account for holiday mail delays?

In their Amazonification, will they actually HELP their sellers? For example, even expeditited packages on Amazon are allowed a 2 week delivery time window. They add SEVERAL days onto the average delivery time so that buyers have realistic expectations and are happy if the deliveries arrive sooner.

FYI: I chose a 2 day handling time because that&#039;s what Amazon expects/allows of their sellers ;)

I somehow doubt eBay will do anything that actually HELPS their sellers. Haven&#039;t so far.</description>
		<content:encoded><![CDATA[<p>Mechelle, the handling time/calculated delivery date issue is a big one for me.</p>
<p>Currently, eBay still includes the PO provided estimated delivery time frames at the bottom of our listings near the S&amp;H. MY problem is that I&#8217;m a media seller. Book buyers WILL NOT PAY for Priority. They just won&#8217;t. And the estimated delivery time listed is 2-9 days.</p>
<p>My issues are these:<br />
1. In 5 years, I&#8217;ve NEVER had a media mail package delivered in 2 days. EVER.</p>
<p>2. Buyers don&#8217;t understand business days, and it seems that neither does eBay.</p>
<p>3. Media Mail can receive &#8220;deferred&#8221; service, but that is not communicated in the listing/carrier provided info.</p>
<p>4. Buyers always focus on the first time period in a range&#8211;in this case 2.</p>
<p>5. I have 2 different handling times. 1 for domestic, 1 for APO/International. There is currently no way to specify different handling times for domestic and international.</p>
<p>6. International delivery times vary widely. Will eBay calculate delivery times for overseas shipments? Even the PO website fails to provide delivery info on First Class International, because there really is no consistency.</p>
<p>So, if I&#8217;m understanding the plan correctly, they&#8217;ll take the seller&#8217;s handling time and simply add it to the carrier&#8217;s delivery time, taking the carriers at their word.</p>
<p>2 day seller handling time + carrier AVERAGE delivery time = range or dates shown to the buyer. So for media, it will be 4-11 days for a seller with a 2 day handling time. NOT enough, as it takes up to 3 weeks (14 business days)  just for delivery during peak times. It&#8217;s sometimes even longer for extremely rural areas.</p>
<p>This will be disappointed buyer central if that happens.</p>
<p>Will they add some time on there to account for holiday mail delays?</p>
<p>In their Amazonification, will they actually HELP their sellers? For example, even expeditited packages on Amazon are allowed a 2 week delivery time window. They add SEVERAL days onto the average delivery time so that buyers have realistic expectations and are happy if the deliveries arrive sooner.</p>
<p>FYI: I chose a 2 day handling time because that&#8217;s what Amazon expects/allows of their sellers ;)</p>
<p>I somehow doubt eBay will do anything that actually HELPS their sellers. Haven&#8217;t so far.</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4535</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Tue, 22 Jul 2008 00:52:24 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4535</guid>
		<description>so last night I was reading the stores board and learned 2 things

1) the question was asked &quot;Is eBay going to list identical matching PPC ads on item pages?

The answer was NO, but my next question is will there be any ads on our listings or in the areas (that are considered eBay&#039;s zone? Also, if there are not sponsored ads do they intend to advertise other sellers&#039; listings of the same or &quot;complementary&quot; items?

2) with the intent to rob me of my left navigation bar from my listings the replacement is going to be 4 links at the top of the listing that can house 10 additional links in drop down format.  So 2 questions A- I had read a post from another member who stated that the 10 additional links are not links to our products but are actually links to competing sellers&#039; products- is this accurate?  B- it seems to me that the drill depth will be significantly decreased with this new category structure (damn near void of any categories) so how deep will we be able to specify category details?

I also read from an eBay rep that search 2.0 is essential to make custom item specifics relevant. So my question is - considering many of my listing item specific defaults provided by eBay are void of an item condition option, so I have had to use a custom item specific designation- does this mean that currently in eBay classic my custom item specifics are of no value?  how does this affect best match search returns?


When reading the 08 updates I noted that eBay will begin specifying shipping time based on our shipping wait time.  My questions- A) will this notice of when my customers should expect their package to arrive going to break down into carry service estimated time relative to service level? B) If they do use service option carrier estimates will they indicate expected arrival based on the quickest carrier estimate or the latest possible? C) eBay stated they intend to provide a day count rather than an actual date in their messages to my customers- will they subtract weekend and holiday days from the count provided to my customers?  

example of all of the above shipping questions
I have a 3 day handling period and I use priority mail service which has estimated delivery of 2 to 3 days.  So will ebay suggest they should expect their package in 5 days max or 6. If the buyer purchased on Wednesday evening is that considered one of the handling days?  If the purchase was on Wednesday and there is a 3 day weekend will eBay suggest they should expect their package on Monday the holiday? If it is a standard weekend will eBay set the expected arrival time to be the following Wednesday of the following Tuesday or the following Monday?

I would truly appreciate your acknowledging my questions and attempting to find the answers</description>
		<content:encoded><![CDATA[<p>so last night I was reading the stores board and learned 2 things</p>
<p>1) the question was asked &#8220;Is eBay going to list identical matching PPC ads on item pages?</p>
<p>The answer was NO, but my next question is will there be any ads on our listings or in the areas (that are considered eBay&#8217;s zone? Also, if there are not sponsored ads do they intend to advertise other sellers&#8217; listings of the same or &#8220;complementary&#8221; items?</p>
<p>2) with the intent to rob me of my left navigation bar from my listings the replacement is going to be 4 links at the top of the listing that can house 10 additional links in drop down format.  So 2 questions A- I had read a post from another member who stated that the 10 additional links are not links to our products but are actually links to competing sellers&#8217; products- is this accurate?  B- it seems to me that the drill depth will be significantly decreased with this new category structure (damn near void of any categories) so how deep will we be able to specify category details?</p>
<p>I also read from an eBay rep that search 2.0 is essential to make custom item specifics relevant. So my question is &#8211; considering many of my listing item specific defaults provided by eBay are void of an item condition option, so I have had to use a custom item specific designation- does this mean that currently in eBay classic my custom item specifics are of no value?  how does this affect best match search returns?</p>
<p>When reading the 08 updates I noted that eBay will begin specifying shipping time based on our shipping wait time.  My questions- A) will this notice of when my customers should expect their package to arrive going to break down into carry service estimated time relative to service level? B) If they do use service option carrier estimates will they indicate expected arrival based on the quickest carrier estimate or the latest possible? C) eBay stated they intend to provide a day count rather than an actual date in their messages to my customers- will they subtract weekend and holiday days from the count provided to my customers?  </p>
<p>example of all of the above shipping questions<br />
I have a 3 day handling period and I use priority mail service which has estimated delivery of 2 to 3 days.  So will ebay suggest they should expect their package in 5 days max or 6. If the buyer purchased on Wednesday evening is that considered one of the handling days?  If the purchase was on Wednesday and there is a 3 day weekend will eBay suggest they should expect their package on Monday the holiday? If it is a standard weekend will eBay set the expected arrival time to be the following Wednesday of the following Tuesday or the following Monday?</p>
<p>I would truly appreciate your acknowledging my questions and attempting to find the answers</p>
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		<title>By: lag</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4523</link>
		<dc:creator>lag</dc:creator>
		<pubDate>Sun, 20 Jul 2008 23:02:54 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4523</guid>
		<description>As a seller and a buyer, I don&#039;t feel incented - I feel incensed.  One small letter but it makes a world of difference.  

I am throughly sick of change for change sake with no thought of the consequences.  They have ruined the search - raised status means you will appear lower in the search not higher.  They plan on ruining the &#039;my ebay&#039; page.  

This is a hobby for me and I had planned to increase my selling when I retire in a few months to make a little extra money but I am rethinking that.  It&#039;s not fun anymore.</description>
		<content:encoded><![CDATA[<p>As a seller and a buyer, I don&#8217;t feel incented &#8211; I feel incensed.  One small letter but it makes a world of difference.  </p>
<p>I am throughly sick of change for change sake with no thought of the consequences.  They have ruined the search &#8211; raised status means you will appear lower in the search not higher.  They plan on ruining the &#8216;my ebay&#8217; page.  </p>
<p>This is a hobby for me and I had planned to increase my selling when I retire in a few months to make a little extra money but I am rethinking that.  It&#8217;s not fun anymore.</p>
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		<title>By: Gail</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4519</link>
		<dc:creator>Gail</dc:creator>
		<pubDate>Sun, 20 Jul 2008 19:57:18 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4519</guid>
		<description>Thanks, Mechelle ~

I know &#039;incent&#039; has accepted use in some circles, but it&#039;s still jargon. I would have thought when the president of a multi-billion dollar corporation is delivering a quarterly report, he would use the proper word.

These new policies will &#039;attrit&#039; the sellers until there is no more eBay.

I wonder if these &#039;back-formation&#039; words will be in the next revision of Webster&#039;s....</description>
		<content:encoded><![CDATA[<p>Thanks, Mechelle ~</p>
<p>I know &#8216;incent&#8217; has accepted use in some circles, but it&#8217;s still jargon. I would have thought when the president of a multi-billion dollar corporation is delivering a quarterly report, he would use the proper word.</p>
<p>These new policies will &#8216;attrit&#8217; the sellers until there is no more eBay.</p>
<p>I wonder if these &#8216;back-formation&#8217; words will be in the next revision of Webster&#8217;s&#8230;.</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4513</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Sun, 20 Jul 2008 09:43:58 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4513</guid>
		<description>Richard

So reading over the FAQs Update

# 59
Is eBay going to list identical matching PPC ads on item pages?

We have no plans for this. 


I want -no never- or -yes of course why even ask dummy-

If the answer is no please follow with 

Is eBay going to put any ads (other than those stupid credit score crap ads) any where on the store and/or item listing pages?

Can you find someone who is honest enough to provide the truth here- the truth not words with a loop hole.

I had to use that - I was driving with my 7 year old yesterday and suddenly he started talking about contracts and how they always have a loop hole so if things don&#039;t go the way they should you can always use the loop hole- freaking scary.  I better work on the compassion and integrity attributes big time with otherwise I just might end up with .......I would be so disappointed.</description>
		<content:encoded><![CDATA[<p>Richard</p>
<p>So reading over the FAQs Update</p>
<p># 59<br />
Is eBay going to list identical matching PPC ads on item pages?</p>
<p>We have no plans for this. </p>
<p>I want -no never- or -yes of course why even ask dummy-</p>
<p>If the answer is no please follow with </p>
<p>Is eBay going to put any ads (other than those stupid credit score crap ads) any where on the store and/or item listing pages?</p>
<p>Can you find someone who is honest enough to provide the truth here- the truth not words with a loop hole.</p>
<p>I had to use that &#8211; I was driving with my 7 year old yesterday and suddenly he started talking about contracts and how they always have a loop hole so if things don&#8217;t go the way they should you can always use the loop hole- freaking scary.  I better work on the compassion and integrity attributes big time with otherwise I just might end up with &#8230;&#8230;.I would be so disappointed.</p>
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		<title>By: Mechelle</title>
		<link>http://ebayinkblog.com/2008/07/16/ebay-inc-reports-second-quarter-2008-results/comment-page-1/#comment-4510</link>
		<dc:creator>Mechelle</dc:creator>
		<pubDate>Sat, 19 Jul 2008 17:28:21 +0000</pubDate>
		<guid isPermaLink="false">http://ebayinkblog.com/?p=154#comment-4510</guid>
		<description>Sorry Gail I should have specified that Swanson is who said small sellers are &quot;incented&quot; as well</description>
		<content:encoded><![CDATA[<p>Sorry Gail I should have specified that Swanson is who said small sellers are &#8220;incented&#8221; as well</p>
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