Wednesday, July 2nd, 2008
All Existing Payment Methods to be Allowed on eBay.com.au
Expressing regret and citing a desire to avoid further confusion and disruption among the eBay community, eBay Australia has withdrawn its notification to the ACCC regarding PayPal-only. Obviously eBay is standing by its contention that PayPal is the safer payment choice for users on eBay.com.au (and for eBay overall for that matter) - and that the goal is always to provide members with a safer shopping experience - but I get the impression that this process went on much longer than originally anticipated.
There was speculation that the Australian market was a trial run for an initiative that could be rolled out in other markets… I would think this decision puts a severe dent in that probability. The full public statement is below.
Cheers,
RBH
eBay Australia made the following AB post:
Existing payment methods to remain on eBay.com.aueBay has withdrawn its notification to the Australian Competition and Consumer Commission (ACCC) about removing other payment methods. Instead eBay will continue to allow all existing payment methods on eBay.com.au.
We have decided to withdraw the notification to stop any further confusion and disruption among the eBay Community.
eBay regrets any uncertainty that this process has caused among the Community and believe that today’s decision will remove further doubt.
eBay’s goal has always been to provide members with a safer experience. Under the current circumstances, we will continue to look for ways to do that while still offering a variety of payment choices.
eBay requires all sellers to offer PayPal as a payment choice on eBay.com.au along with other permitted payment methods of their choosing.
Although we have decided not to move ahead with the further planned changes, eBay is pleased that all buyers can now choose PayPal along with other permitted payment methods of their choice.
Other recently introduced safety measures, such as PayPal Seller Protection and increased PayPal Buyer Protection (now up to $20,000) will also remain.
Regards,
The eBay Team
Tagged: ebay, ebay australia, ebay.com.au
Kevin_TOn 07.08.2008 at 7:07 pm Said:
Quote: “If I went to the grocery store, and all the clerks told me that grocery store was ‘evil,’ I’d be shopping elsewhere too.”
You, like Ebay, seem to assume that those selling on Ebay are employees and not Ebay’s actual customers. I view Ebay and PayPal as business tools, and fail to see how having to constantly fight with my business tools for the right to run my own business properly, on my own established fair and reasonable terms, is productive for any of the parties involved.
If I went to the grocery store, and was told by the management that I must pay with their fee bearing credit card, and specifically how I must consume my purchases, I’d be shopping elsewhere too. The difference for Ebay, is that there are less choices to access the wider international market, and established customers have to take a substantial hit to their income if they choose to shop elsewhere immediately.
Kevin
permacrisisOn 07.09.2008 at 3:46 am Said:
implog said:
We tried communicating with eBay too but were dismissed as “noise”.
More importantly. We tried communicating with eBay first but were dismissed as noise!
bonniOn 07.09.2008 at 4:35 am Said:
“Seems to me that Australian sellers are focused on their “victory” and are overlooking the fact that eBay clearly got what they wanted”
I don’t see why you’d think that. Sellers that I talk to every day are still just as angry and irritated. Why do you think everyone has suddenly thought, “Oh, well, it’s all okay!” ?
Yeah, people are pleased that the ACCC smacked eBay in the chops, but I don’t think anyone believes it’s a “victory”. EBay is still a foreign corporate body that doesn’t contribute to the Australian tax system at all, and PayPal still isn’t a signatory of the Australian EFT code of conduct.
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