if you read the TOS, at the end of the free trail, they will bill your credit card monthly

any explanation?

couldnt find pricing for this service anywhere on the company website

allen

What that doesn’t take into account are the millions of RURAL ecommerce buyers who have no choice about the dial up status of their service. 75% of my county is still on dial up because nothing else is available. And I’d wager 90% buy online because it simply costs too much to drive to the nearest town with decent shopping.

The more “stuff” you add to your listings, the more alienated your buyers will feel. What happens if a dial up user bids on your item but doesn’t get crucial information available in the video because their dial up status does not allow them to view it?

You’ll see an increase in SNADs, that’s what. Sellers will think they’ve got their bases covered with video and not follow through with traditional descriptions.

There are some categories where video is useful, but for the most part, I hit the back button on any listing with video. Even with dsl, it’s too slow.

Thanks for the generous plug Richard, much appreciated. Also interesting to see eBay making a move on media rich tools.

At vzaar we certainly believe that using video can help enrich the experience for both buyers and sellers and the feedback from our time at eBay Live last week is that we should continue to invest in technologies like this that help sellers drive trust and integrity.

To joebftpk2′s point – we understand that if you’re on dial up and if your buyers are too, video doesn’t exactly help. However 60% of US households (http://www.websiteoptimization.com/bw/0804/) are using broadband now and I’m positive the percentage is higher amongst regular internet users and those that shop online. We have to assume these numbers will only grow as dial up becomes too slow for many users. In respect to the vzaar player we took this into account as our video player loads in the background so their presence should not effect the downloading of a listing page. Furthermore it is only activated to stream in the content by the buyer once they press the play button.

Regards
Jamie

Precisely.

One gets the impression that eBay developers assume that when eBay users aren’t listing/buying they are either completing a quest on World of Warcraft or updating their Facebook page via their DSL or faster connection.

*Disruptionese Update*

Richard might have just given us the new, post eBay Live, “Can’t we all get along?” corporate code for “excellent buyer experience” with his use of “enhanced customer experience” in his post above.

(Richard – Those of use who have spent years in eBay’s pretty hate machine are way weary of the word “enhancement”. Use it judiciously. It is a false prophet.)

Deja Vu

Any demos that show this capability in action?

I don’t know about other sellers, but my product doesn’t benefit from video or motion in its display, so I can’t get excited about this.

I also fear, even though I have cable, that this will further slow page loads like the banner ads now do. I guess I’ll have to wait and see.

How about a technology that actually mimics good human judgement, and putting it behind eBay’s customer service bots? That’s something I could get excited about…

Cheers,
RBH

Oh, wait! eBay now has some sort of moving picture thing for listings! I’ll rush right back with my credit card in hand…

I think not.

It does bring into question the fate of their certified video providers, like vzaar. If video is available within eBay itself, they will struggle to survive.