As a result, I am shutting comments off on this thread. I need to sift through everything and make sure questions get answered and topics addressed.

Thanks to everyone for adding to the discussion here and I look forward to the ongoing conversation as we head into eBay Live! next week.

If anyone is planning on attending that would like to meet up, please shoot me an email at ebayink@ebay.com.

Cheers,
RBH

We aren’t getting many answers but if I was Richard, I wouldn’t know how to find the questions… there are pages of posts that have no purpose, they are off topic and they are only placed for the sole purpose of getting jollies for upsetting others.

There must be a forum for those silly repeated rants but I don’t believe that this is it.

And furthermore, I take offense to the comments that sellers are whining when we are being hurt by what is happening.

Yet it is ok for you to go on and on for more than a year over some wrong that none of us had anything to do with.

And it, it does not belong here as there is nothing eBay can or will do about it since it was too long ago.

We are airing our concerns over recent changes in which keep changing.

You are hanging onto some king of vendetta which is not healthy and this is not the place for it.

Please, be courteous enough to allow this board to run smoothly and not bury all of the questions so Richard can not find them.

Those of us that are concerned about these new changes have the right to seek answers and that was what this board was meant for.

Now, I just hope for the patience to wait for the answers as it does seem that they are mighty scarce.

I think its very funny that I am accused of being off topic and baiting and causing trouble, when that is done at me all the time, I will not waste more space by insulting anyones intelligence with links as I am sure you can look things up for yourselves if you a mind too.

I and many others have been called some very lovely things, troll is among the nicest things said to me, by you and your expert stay on topic, never cause trouble, always professional team mates.

If I were never out in the business world having to mediate words like stupid idiot, pond scum and profanity oh so cleverly hidden with first letter and some astriks would have had me gone from Ebay forever.

I love “hey how many ways are there to actually skin a kat” or I wish I could manage road kill over the internet” yes those were stay on topic useful words that benefitted the entire community.

If you only knew how many people truly read what is going on and how many have emailed to say how shocked they are by your and your team mates actions.

I have said “you are blinded by your own actions”

When people have sole control and go unchecked for so long you lose sight of what is honest and moral, and Professional.

How would you even have any Idea of time line regarding when I asked the seller a question get a clue “it was NOT an Auto response”

I was making a point but my oh my any different opinion LOL.

You keep saying about being off topic yet look at the space you waste, just like in the AC feedback.

YOU ARE BLINDED BY YOU OWN ACTIONs not yelling just want that to be clear.

Thank you because in all your time and energy of trying to defame me you to some proven what I have said.

I did not see anywhere in your waste of space showing that you happen to be one of the people I went out of my way to contact and apologize too for no other reason except to try and be reasonable.

And check this statement out, if it doesn’t show a problem, I don’t know what does:

05-15 Feedback forum:

urbankat wrote:
I just emailed a “powerseller” with a question he/she messaged back that they do not have time to answer but hope to within 3 days, “This was NOT an automated answer”.

The auction is up in 1 hour they have more than 12,000 feedback in that FB they have 113 Neg’s in 12 months -
210 Neut’s in 12 months. and it goes on.

I will not purchase from this seller but the point is, The sellers here are only a few in the whole of Ebay, and the not so nice sellers are MANY. I have had 4 yes 4 NAD’s this month and that actually was in less than 2 weeks, I had 3 last month.

You who hit the hammer hard (not all of you) on so many buyers who come to this forum may just want to realize how few you are and how big Ebay is, “I am NOT saying All buyers are right, please do not go out on a tangent.
–

There were several responses but one seems to hit a nerve, here it is:

“You who hit the hammer hard (not all of you) on so many buyers who come to this forum may just want to realize how few you are and how big Ebay is…”

True enough, only a very small percentage of ebayers [sellers, buyers, those who do both] are aware that these boards exist.

That doesn’t mean they have opinions that differ from those who have found their way here for one reason or another. So actually, you have no idea how many there might be of [your term, not mine] “them”. Nor does anyone else.

You happened upon an auction roughly an hour before it is scheduled to end. You asked a question, and seller, for whatever reason, didn’t have time to address your question fully.

Would you have preferred it if he’d made something up out of thin air and lied to you?

So you missed the item, seller missed the sale. It happens. Perhaps the next time you’ll be able to find what you seek earlier, and/or choose a seller who is able to answer you in what you consider a timely manner.

But really, the anger in your post seems over the top.

–
Then a completely new thread is started in response to the above response:

urbankat wrote:
am surprised by your unkind statement, there was no malice or anger in anything I said, I made an observation and some of you did EXACTLY what I was talking about.

my point was NOT that the seller did not get back to me before the auction ended, it was “they took the TIME to send an email to tell me they did not have the TIME to tell me”.

It would have been just as easy to find out the answer and then email me, but I can see trying to make a valid point to stubborn people is futile.

I also noticed that NONE of you (who hit the hammer hard, and did) said one word about the 4 NAD’S I’ve had this month alone, nor the 3 that I mentioned from last month.

I always ask questions and I always save all emails just in case this happens, AND it Happens alot. My FB does not show the amount of money I spend on Ebay, you have no idea how much I buy but it does not even matter, for anyone to have that many NAD’S in that amount of time is ….

If sellers are so bogged down with work, that is NOT the buyers fault and everytime it is said it sounds laughable, you people bring things up about shopping at other stores and what they expect verses what buyers get so I ask “do they (stores) go around crying they are to over worked to give you the service you deserve/demand/expect?

This forum is not just for sellers even though that is how some of you treat buyers, just because sellers control (by shear mass) the boards does not alot and sellers are always saying “threatening” how you have this special power (oooooo) of blocking buyers, well what do you think buyers do when they see you acting this way?

Oh and for the record this is not mean/spiteful not solely directed to 1 person, I have the right to share and voice and am so doing, I asked before NOT to GO Out on a Tangent, thank you to those you truly saw that I was making an observation and a point to think about and not “hitting the hammer hard”.

–
The same responder replied:

Unkind?

I simply stated that it seemed to work out well in the end; seller responded to your query telling you he didn’t have the information you asked for at hand, and wouldn’t be able to get it to you for 3 days.

You did the prudent thing and opted not to bid.

Problem solved on both sides; chances are you avoided a bad situation, and the seller lost a possible sale, which goes on all the time.

I didn’t ask you about the question you posed to the seller; you didn’t volunteer it, but who knows, it could have been a question he was unable to answer, and needed to check with another source for.

I didn’t comment on the fact that you don’t seem to have the best luck with your transactions, whether through inattention going in, or simply bad luck.

I stated my opinion that your post seemed needlessly angry, and I’ll say it again. You seem angry.

I’m not. :) I don’t sweat the small stuff.

You lost nothing in that particular situation. This is a situation that could happen, and has happened, on ebay since the site began. It’s called life.

I don’t agree with your “us versus them” mentality. You don’t have to like that opinion any more than I care for yours. :)

—

There is absolutely nothing wrong with the responders remarks and there certainly was no reason to continue the thread. If it wasn’t to be combative, what was the reason?

There are more examples. Just research the feedback forum.

Now please, may we try to get answers to all of the unanswered questions and get beyond this silly, childish stuff?

1. is voluntary
2. permits candor from only one party

3. is used to determine selling fees despite #’s 1 & 2
4. is used to determine ad visibility despite #’s 1 & 2

is a system engineered to fail.

To me, the question is why eBay has rolled a system designed to fail.

A reasonable person might deduce that it is because eBay intends for it to fail, at which time it can be abolished because of that failure (without taking responsibility for engineering a flawed system in the first place).

It’s taken less than three weeks – congratulations to eBay for such a spectacular success if that was indeed the intent.

Will we be seeing the ceremonial fork stuck in it at eBay Live?

Regardless of whether or not that comment was sarcastic (and I don’t believe it was) those posts do not demonstrate that she is a nightmare buyer.

As for her me page I did read it and at first I was concerned about it, but in retrospect I would be a hypocrite if I didn’t consider her emotional distress concerning the feedback she received. When that crooked B**** left me a negative because I wouldn’t pay her taxes- I freaked out- I wrote what would have been a two page paper and posted it on my store front page, explaining what had happened and why I was no longer willing to sell to Canadian buyers. I removed it at the suggestion of my friend, but I was very upset that the little crook had done it and even more learning that eBay condones this behavior.

You should all take heed. This has been a masterful manipulation placed upon the entire community and unfortunately you have bought into it and continue to snipe at each other.

This plays right into the disruptive innovation.

BRAVO EVERYONE!!!

The links were posted to provide reference to what was being said. Obviously there were many posts that were not attacking, that provided clear info. Those were left out here for discussion sake.

Even some of the stories being posted are incomplete, portions of information left out to slant the information to reflect one personal viewpoint.

Every board has inappropriate responses, every board have persons who simply want to make trouble. I have never said that was appropriate.

The statement was made “everyone” “all responders”, every attack to the ac to date as implied or clearly stated EVERYONE but “me”. That was not factual, the links simply showed the entire story, not just part of it.

I am still trying to figure out how the first link resulted in the about me page as it was used as the explanation to Dimes.

I do not think it is unreasonable to present ALL the information. The fact that the AC actually has over 20 different sections is never mentioned. The fact that hundreds of responses are given daily that help hundreds of people never is getting mentioned. That’s a disservice to the volunteers who spend countless of hours.

Are there some problems on the ac? Of course – on both sides. But overall the AC does provide a valuable service.

I know several years ago when I had a question, I stumbled the ac and got quality help.

I personally am tired to the continued use of “everyone” “all”, etc. Those terms are simply false.

And do you really find the statement below “reasonable”, especially given you are a seller?

“Sellers are pathetic. Whine about everything”.

While I am in disagreement with all of the off topic threads (about the AC) you should know:

>> Post Number 2

She is thanking everyone in the AC for their help- last post of the thread <<

That post was written sarcatically. All you have to do is go to the AC and pull the history of the OP and read for yourself how things have been handled there. There have been many threads started for the sold purpose of combat. That is not the purpose of the AC. The OP tries to appear to be a victim but a simple peek at their ME page (which they have edited once again) should give you a good idea of the attitude that has been used by them. Many of the OP’s posts do not contain a question and those that do were written for the sole purpose of baiting responders or calling them out due to the OP’s agenda.

Experience with an individual is very telling and many have learned that the best response to some OP’s is no response. Sometimes it is hard when the OP is trying to call you out (like the OP did me last night with a ridiculous remark) but giving them a simple truthful answer or just ignoring them may or may not work. Some OP’s just absolutely must have the last word, even if it is wrong, mean or whatever.

I really wish that this thread would get back on topic and that Richard would be able to find the questions so that he may answer them. It is important to me to get the answers.