April, 2008 – Archive

A few minutes with eBay Inc. CFO, Bob Swan

eBay Inc. announced first quarter earnings results earlier this afternoon and I managed to get a few minutes of CFO, Bob Swan’s time on the heels of the announcement. I had 8 questions prepared for my discussion with him. Unfortunately, my 6 minutes and 30 seconds only allowed us to go over 3 of my [...]

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eBay Inc. Reports First Quarter 2008 Results

eBay reported first quarter 2008 earnings results a few minutes ago. Read the full press release here: eBay Inc. Reports First Quarter 2008 Results
To listen to the Q1 2008 Earnings call at 2pm PT this afternoon, please click here.
Check back later this afternoon to read the transcript from my conversation with CFO, Bob Swan as [...]

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eBay Wins Application of the Year at MySQL Conference & Expo

I spent this morning with Chris Kasten, Sr. Manager of Data Access & Cache Frameworks, eBay, and James Barrese, VP of Systems Development, eBay, at the MySQL Conference & Expo opening keynote. Chris and James were there to accept an award on behalf of eBay for Application of the Year in the eCommerce Category.
According to [...]

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A timely message from John Canfield

A message from John Canfield, Senior Director for Trust & Safety policy management, went up on the General Announcements board earlier today, talking about a newly launched safety initiative.
In the announcement, John talked about a common fraud practice in which individuals access another user’s account and set up listings in that person’s name. He said, [...]

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One final flak jacket reference

A report issued yesterday by the Government Accountability Office (GAO) looked at the issue of military goods that were either stolen or not disposed of properly turning up on online sites. The GAO conducted its investigation between January 2007 and March 2008.
eBay VP and Deputy General Counsel for Government Relations, Tod Cohen, testified on this [...]

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PeSA / ECMTA Best Practices “Improving Your eBay DSRs”

I realize I run the risk of turning this blog into a Marketplaces-only forum rather than an all-encompassing discussion hub for all things “Inc”, but I am joining Lorrie Norrington and the team down at the 2008 Spring eCommerce Summit in New Orleans later this month so I thought it would be a good idea [...]

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eBay Australia announces Safe Payment Initiative

Today, eBay Australia announced their Safe Payment Initiative.
In a nut shell, the changes are as follows:
1. All items (with the exception of cars, motorcycles, aircraft, boats, caravans, trailers, commercial trucks, services, real estate and businesses for sale) listed for sale on eBay.com.au on or after May 21, 2008 will be required to offer PayPal as [...]

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Skype adds new features to the Business Control Panel

Scott Davison announced some exciting new features to the Skype Business Control Panel over on the Skype for Business blog earlier today.
Citing response to business community feedback, he introduced the following new features:
1. Easily invite co-workers (using a company email list).
2. Create a members directory so employees know who else belongs to the same [...]

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We have a Cross-Border Trade Team… who knew?

I received a number of questions regarding cross-border trade practices in the first few days of the blog and, over the weekend, Scot Wingo proposed in eBay Strategies that “Confusion abounds over eBay’s new International Visibility Offering” so I decided to go off on my first recon mission. One of the initial questions raised on [...]

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The First 24 Hours

Well, it’s been roughly 24 hours since the above photo was taken and we went live and I think my April calendar of blog topics just wrote itself based on the 62 comments received so far. With the exception of editing one sentence in one comment and deleting another comment for profanity, we’ve really kicked [...]

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